Re: One-to-One?
Not quite as extreme as a DEC salesman who told someone
You're lucky you got a DEC salesman to tell you anything price-related. We were a huge customer of theirs, but any request for a price was always responded to with "we'll send you a quotation", even if we just wanted a quick ballpark-figure to know if the new XXX system was closer to £100K or to £200K (we were quite capably of doing the discount calculation ourselves).
We eventually found it quicker to call the receptionist and tell her "we don't want to bother Mxxxxx, I'm sure he's busy, can you take a quick look at the pricelist and tell me what XXX costs". Great girl, she always came through :)