Re: Hold on a second
The basics of the NHS system is fine.
You'd be surprised to learn that before that system was commissioned there was no such thing as NHS email addresses.
Where it failed was with some specific applications that were going to sit on the backbone (SPINE). They were put out to tender and probably couldn't be delivered for that cost.
Public sector managers are very poor at understanding problems. Having worked with public and private departments it becomes quite apparent that the private ones tend to know what they're doing and know that they can't change their minds later.