Reply to post: Re: Ahh, to assume that support are competent

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Technological Viking

Re: Ahh, to assume that support are competent

Comcast (yeah, I'll name names) noticed and then outright admonished me for changing the default username and password for a small *business class* router while I was on the phone with a technician to troubleshoot a tunneling issue. It's disappointingly common for manufacturers and support groups to pretend like using their default username and password both set to "login" for longer than 30 seconds after turning the device on is an acceptable practice.

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