Reply to post: Ahh, to assume that support are competent

Webcam hacker pervs in MASS HOME INVASION

Billa Bong

Ahh, to assume that support are competent

I dealt with a support team once that before anything could ever be looked into they changed the login password back to it's default so they themselves could log in.

Me: "Wait, you did what now?"

Them: "We reset the password back to default. You can change it back once we've finished our investigation"

Me: "... and you have a mechanism that allows you to do that?"

Them: "Yes. We find it's the fastest way to resolve customer issues"

Me: "... Goodbye. *click* *unplug*"

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