Reply to post: Re: Boohoo @ Ragarath

Blackpool hotel 'fines' couple £100 for crap TripAdvisor review

Billa Bong

Re: Boohoo @ Ragarath

I up-vote because I can, and because you deserve it for that observation.

I think the reason is simply that we as a culture are so poor at rational, thoughtful complaint (not slander) direct to the appropriate party. We, as a nation, somehow feel "protected" by the anonymity of the internet, not having to deal direct with the person that has perceptively disadvantaged us.

I wish that it was possible to prevent anyone posting a review online before at least trying to speak direct to the owner/manager about the issues. It might not stop you wanting to post a bad review, but will at least give them the opportunity to put things right or express their side of the tale, thus giving you more of an objective view (or confirming that the reason the establishment is so poor is bad management). Of course practically it's impossible to do this, so I guess keep calm and carry on...

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