Reply to post: Re: Just one question...

Let down by a lousy UberX driver? They probably skipped the 'optional $65 customer service training course'

Pan_Handle

Re: Just one question...

The distinction between hackney carriages (which can pick up passengers from anywhere in their licenced area) and private hire vehicles ('minicabs', which can only carry pre-booked passengers) is UK-wide. A hackney has clearly stated information about how to complain etc - which I have exercised.

In my experience, the difference between UK and USA taxi systems can't be over-emphasised. I would treat Uber like a minicab - i.e. I wouldn't trust or touch them.

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