Reply to post: learning from history (not)

DVLA website GOES TITSUP on day paper car tax discs retire

gerryg

learning from history (not)

In 2011 one of those think tanks published a study for digital government "System+Error" lots of hoopla and government support at the time

In "making the case for change" the report begins by highlighting online vehicle road tax as an example of successful IT. Unfortunately on the day the study was published the DVLA site was "down for essential maintenance" screenshot for posterity.

More here

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