The truly frustrating thing is that every new version of Windows has had some really good improvements - even those much-hated alternate releases.
The problem is that Microsoft make such huge changes to the interface and general usability.
The real, underlying problem, however, appears to be massive arrogance from Microsoft. They have this view that if someone doesn't like their new project then it is the consumer's fault, not theirs. You see it both from MS themselves and their apologists. It's always the users being afraid of change or not giving things a go.
It's much better and faster and easier once you get used to it - honest . . .
Needless to say, this kind of attitude does not improve the situation and isn't conducive to Microsoft listening to their customers and taking their criticisms on-board.
In some ways it's a bit like those woefully bad contestants you see of 'talent' shows, such as the dancing and singing ones. Usually there'll be a piece with their mother saying how great her son is and after the inevitable disappointment, a piece with the mother saying how the judges just don't know what they're talking about.
Biting the hand that feeds IT
