Reply to post: Re: still deleting posts over at EE's online community @macladd

EE accused of silencing customer gripes on social media pages

Fihart

Re: still deleting posts over at EE's online community @macladd

I'd forgotten about the EE user forum. I had joined the T Mobile one but they merged this with the Orange one and dumped all the users. I can't remember whether I could be bothered to rejoin the resulting EE forum, which shows how useful the T Mob forum had been.

Like many such, was full of know-alls competing to win points (I think, to get discounts). So posts tended to be either "this company sucks" or bland pro-company replies from moderators and points-seeking stooges. I doubt if the company took any notice of forum comments.

Public platforms such as Fbook and Twit are more effective at pressuring errant companies.

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