Re: Not sure I agree with the author
but the overwhelming majority of users will be content with what's on the market
You may very well be right but consumers don't seem to agree with you. Other companies have folded after spending as much on failing to get market share as Microsoft has done with Nokia. At some point shareholders, other than Mr Ballmer, will get impatient and require Microsoft to get out of the hardware game.
Glossing over the bugs in 8.1 is a mistake. Mr Orlowski wrote several glowing reviews of Windows Phone and of devices running it. His criticism of 8.1 is indicative of his disappointment of Microsoft's failure to correct bugs and quickly and judiciously add new features. Yes, Android users bitch about the lack of speed with which their particular device gets an update but that's only because Google keeps on pushing out new releases for vanilla Android devices.