Reply to post: Re: Are there ANY success stories?

UK government accused of hiding TRUTH about Universal Credit fiasco

P. Lee

Re: Are there ANY success stories?

>These bids are essentially random guesses since the spec is not written at that stage, yet the entire budget must be specified in detail

This isn't just a government problem - I've seen it many times in commerce too.

When the customer fails to provide a spec, things go down hill fast. Incumbant outsourcers love this sort of thing, smaller companies on fixed-price contracts have to have very good legal teams and keep the sales chaps in check.

The best thing to do is to get the spec written as a separate project. If done by an outside company, let them know they have no chance to even bid for the implementation.

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