Stupid
The folks who are staggering around in pseudo shock and horror over this have never once sat down and thought about how they would do the job. Stuff like this is going to happen because you can't test every possible combination of software driver and application that might be loaded (or uninstalled badly) in the Windows environment.
It's not surprising that this sort of thing happens - it's very surprising that it doesn't happen much more often.
Biting the hand that feeds IT
