Reply to post: Re: Not the apology I'm looking for

Epic fail, Facebook: FTC complaint against creepy mind games filed

Tom 38

Re: Not the apology I'm looking for

Yep, "whoops, too bad" is about the worst apology you can give.

A couple of days ago a company I've bought e-cigs from decided that the best way to market their crap to me was to give Twitter my email address and full name, so that Twitter can invite me to register and subsequently follow my retailer... it took multiple email exchanges before they figured out that I was upset that they had spaffed my personal details to a 3rd party, not that they sent me a marketing email every 2 days.

Their subsequent "apology" was along the lines of "Well, we've done it now, can't really take it back". Fortunately, they are a UK subsidiary of a US company, I only dealt with the UK company, so I'm seeing how toothless the ICO actually is in dealing with idiots like this. Accidental data losses are one thing, this was wilful.

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