This stuff is such a crying shame. Why can't Microsoft see what they need to do? It's not hard.
Bring back the Start Menu. Sure, improve it by all means. But it's got to be functionally rich.
Focus on the desktop experience for laptops and desktop and the tablet experience for tablets. Don't try to mix them.
Give the desktop UI a damn good cleanup and overhaul. Declutter it and remove the pointless complexity and fiddliness.
Replace the umpteen control panel(s) with some sort of cohesive, straightforward settings system that doesn't require you to dig five layers down to do simple things.
Replace creaking subsystems such as printing, scanning, sound control, bluetooth management with new up-to-date versions.
Bundle a couple of decent apps for home users
Build a Windows Store for desktop apps.
I could go on. If they did some of these things, people would upgrade.
Biting the hand that feeds IT
