Reply to post: Re: Easy access?

Amazon snubs FTC: We'll see you in court over kids' in-app cash blowouts

Nick Ryan Silver badge

Re: Easy access?

While I don't like the lack of a number to call, so far I have yet to have a problem with refunding or getting items replaced with Amazon. Getting to the refunds area could be a little easier, which when you're annoyed doesn't help any, but once there you can request that they call you (they do this quite quickly), message them or just use the automated process.

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