Yeah I tried to switch to fibre in january.
The openreach guy showed the first time but then couldn't fit the card in the green box so said he'd be back in about a week.
Got an appointment for 3 weeks after - No Show.
appointment the week after that - no show, but apparently because plusnet hadn't confirmed it.
Appointment the week after that got cancelled by BT with no reason - if they're doing that it may explain why their no-shows are going down officially!
I'm still on adsl.