Re: BT engineers - missed appointments
Sad to say that mine turned up more or less on time, spent less than 5 mins inside the house, simply unplugged my old modem/router without asking me which was a pain as I would have appreciated closing down my work at the time. Plugged in something to my wall socket, went off for 30 mins, no idea what for, came back and plugged in a new router and legged it.
It just worked, I got an upgrade to 70Mb download speed on my Smoothwall and simply got on with my work less than an hour later.
I know its fashionable to carp but in my case, they turned up on time, did what they were supposed to, and left.