Reply to post: BT engineers - missed appointments

BT engineers - missed appointments

Kelly Fiveash

BT engineers - missed appointments

Do tell us about your recent experiences with BT Openreach engineers and missed appointments.

Have you waited in all day for someone to come and repair busted broadband kit and/or connections only to discover hours later that the engineer allocated to the job is a total no-show? Do you think a pattern is emerging with BT struggling to keep up with demand, perhaps? Or, is it the case that service is simply superb? And how does the experience with BT compare with other telcos?

Fire away with your comments.

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