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Help-desk hell

Anonymous John
Happy

A client was having trouble with his fax and called me. When asked to try and send a test page to me, he faxed his company price list. I solved his problem and we ended the call. A few minutes later he called back and said: "I am not sure I should have sent that list, can you fax it back to me?"

I hope he did.

Before I retired I was part of the unofficial second tier support team to the official IT bods.Once,I saw all four scratching their heads next to a PC. i walked up, read the error message, ejected the floppy, hit the any key, and walked away in total silence.

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