Information Supply is Money and Power and IT Enables its Remote Controllers *
"Instead of sending out a nice text saying, "You have just gone over your limit, but we can sell you a cheap deal for an extra 1 GB of data, just click Y and send", the cellular operators thought it was clever to just steal money from their customers."
Here is a current BT cell solution to ...... well, screwing/encouraging customers to upgrade from 10GB to the next available level of 40GB per month. [Whatever happened to the earlier not unreasonable £1 charge for every extra GB]
[quote] Your usage allowance is near its limit -
what you need to know
Dear Customer,
We thought you'd like to know that, so far in November, you've used more than 7GB of your 10GB monthly usage allowance for your BT Total Broadband Option 1 service.
In accordance with our Fair Usage Policy, if you exceed your usage allowance, you'll be charged for additional usage in units of 5GB, at £5 per 5GB. Charges will apply from the second month that the usage allowance is exceeded. If you do exceed your allowance, we'll tell you at the end of the month and let you know the amount of any additional usage charges, which will be added to your next bill.
Great news! To help you keep track of your usage we have developed a new tool which shows on a daily basis, how much of your allowance you have used and how much is remaining. To access the usage monitor you will need your www.bt.com account log-in details. If you haven't set-up an online account then you can register at www.bt.com/mybt. If you already have an online account click here to access the new usage monitor.
To avoid charges, you can always upgrade to one of our broadband products with a higher usage allowance or go for unlimited usage*. To find out about your options and to upgrade, please go to http://www.bt.com/broadband/upgrade
If you have any questions about this email, please see our Fair Usage Policy.
Thank you for choosing BT.
Best wishes,
BT Total Broadband team
* Fair Usage Policy applies.
Please note that this is an automatically generated email for your information only. Unfortunately we cannot respond to 'replies' to this address. [/quote]
* Well, IT Bods and CyberIntelAIgent Boffins do, surely :-) ?