Hmm
Both Franklin and the user were missing some obvious points that they should have figured out, and at the time mouse handling wasn't as obvious as it is now.
The user should have thought things through before panicking. But Franklin et al should have introduced the principles of using a mouse to the users, and made sure that the mouse was itself calibrated to work easily.
And yes, I'd met that issue back in the Olden Days (can't remember much about it now though) and I can understand a user getting in a muddle with it.