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back to article Black Horse slowed down: Lloyds Banking Group confirms problem with 'Faster' payments

Lloyds and Halifax bank customers have been warned not to make repeat transactions as the group grapples with a technical glitch with Faster Payments. The banks, along with Bank of Scotland, come under the Lloyds Banking Group umbrella. Reports of problems with the banking systems at Halifax and Lloyds began rolling in at …

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  1. ElNumbre

    SLAs

    I thought the SLAs for Faster Payments was something like 2hrs, although its usually much faster than that?

    4 0 Reply
    1. Velv
      Reply Icon
      Boffin

      Re: SLAs

      The only limit in place is set by the Payment Services Directive, and is that any mobile, internet or telephone payment be received by the end of the next business day.

      0 0 Reply
    2. katrinab Silver badge
      Reply Icon

      Re: SLAs

      2 working hours, so if you sent it now (almost pub o'clock on Friday), then it would be within the SLA if it arrives by 11am on Monday.

      1 0 Reply
  2. 's water music
    Thumb Up

    cheque's in the post mate

    happy friday

    5 0 Reply
    1. Velv
      Reply Icon
      Boffin

      Re: cheque's in the post mate

      Cheques are moving to a next day clearing cycle, so be prepared for the money to leave your account faster.

      (In theory all cheques were meant to be through the image clearing service by the end of 2018, but there still problems with it)

      0 0 Reply
      1. streaky
        Reply Icon
        Terminator

        Re: cheque's in the post mate

        What's a 'cheque'?!?

        0 0 Reply
        1. Toni the terrible Bronze badge
          Reply Icon
          Headmaster

          Re: cheque's in the post mate

          It's an Eastern European Country, next to Slovakia

          1 0 Reply
  3. LordHighFixer

    Don't they know?

    You never, ever, make changes to anything on Friday.

    2 0 Reply
    1. Anonymous Coward Silver badge
      Reply Icon
      Paris Hilton

      Re: Don't they know?

      And as it's always Friday somewhere in the world...

      Oh, wait, no.

      It is Friday between midday Thursday and midday Saturday though (for those of us in GMT)

      2 0 Reply

      1. This post has been deleted by its author

      2. Anonymous Coward
        Reply Icon
        Anonymous Coward

        Re: Don't they know?

        Anything before 9am Monday is Friday for project delivery purposes

        1 0 Reply
  4. Anonymous Coward
    Trollface

    Faster Payments...

    They should have called it : No payments...

    0 0 Reply
    1. holmegm
      Reply Icon

      Re: Faster Payments...

      They should have called it : No payments...

      Well, you have to concede; no payments is faster ...

      1 0 Reply
    2. macjules
      Reply Icon
      Coat

      Re: Faster Payments...

      They should have called it : No payments...

      Or "Black Horse Down"

      10 0 Reply
  5. Ken Moorhouse Silver badge

    Fasting Payments...

    ...more likely.

    1 0 Reply
  6. Anonymous Coward
    Unhappy

    Temporary Inability To Send Users' Payments

    You've got to hand it to the banking industry... their systems are so reliable that I can't remember the last time they had a TITSUP (this year!)

    7 0 Reply
  7. Wayland

    Got Paid then charged

    On Friday my customer paid in advance for some parts and the money was instantly cleared. I then bought the parts online. By Saturday I had a letter informing me I had gone overdrawn but they had made all the payments. By the way this cost £15.

    So the letter writing and billing parts of Lloyds Bank are working with great efficiency.

    1 0 Reply

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