Don't you just love Windows 10 refreshes, yells Lenovo

Re: Seriously ......

Eh, you could definitely say the exact same for HP, and they're still coasting along.

These big companies take a LONG time to finally crash. Look at Sears & IBM.

Yeah...

The big-name competition is no better, I've had a lot of similar problems with Dell and HP. Even Apple, with their huge profit margins treat their customers like dirt. I'm not saying this is right, just that Lenovo isn't really any worse than their competitors in initial quality or support.

If anything Dell is even worse. I once bought a brand new Dell XPS 15, that died less than a month later. I called in and then was transferred around for about 3 hours only to be told at the end that they would need the system sent in. They then told me that the system was registered in a different country and that I would then have to request a region transfer. I bought the system from a large retailer in my own country (who I later found out ships all their online sales from the next country over).

It took more than 2 months (and a lot of my time wasted calling over and over) for them to even accept my system for repairs. By the time it was repaired I'd owned it for 4 months, only 1 month of which I could actually use it. I literally had to buy another computer in the mean time! At least it's worked properly since, but I'm not buying another Dell for a long time.

Re: Seriously ......

Pick up a ~2007 Thinkpad off ebay T61 or X61. Then you will see what all the hype about Lenovo is about.

2018... yeah I agree. Lenovo is just the same old shite.

Edit: Actually, I had to replace my Thinkpad X1 Carbon's keyboard recently (beer tends to spill :/). I was pleasantly surprised, the machine is thinner than a Macbook but held together with metal screws rather than glue. That does get a few of my brownie points.

Re: Seriously ......

They endure because the competition is as bad or worse.. still, that nasty spyware..

Seriously

Thinkpads have a three-year onsite warranty that you can extend to five. Call them with a hardware problem and someone arrives the next day with a replacement part and fits it for you.

I used to buy Toshiba. Those have a one-year warranty that you pay to extend to three. Call with a problem and a courier comes to collect the machine that you have to pack up yourself. The machine goes to Germany and comes back in a week to ten days.

That's my experience anyway

Re: 'SUPERFISH'

Nothing a clean install won't fix, something I recommend anyway when buying a new computer to get rid of the pre-installed bloatware.

And yes, I recently bought a Lenovo because my previous laptop was stolen in a burglary.

Re: All the OEM's suck except maybe Acer with Predator

I presume Acer have radically turned around their build quality and customer service issues in the last decade? Wouldn't have one again even if you paid me to.

In fact they pushed me over to Apple, which thanks to glue-gun madness from 2013 onwards, I wouldn't have again either apart from maybe a Mac Mini.

Got no idea what to go for next when the time comes. Maybe something like PC Specialist.