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back to article Aegon conquered by UK bank holiday IT upgrade: Some users can't log on

Some customers of life insurance, pensions and asset management biz Aegon have been unable to log into their accounts following an IT upgrade over the bank holiday weekend. The firm acquired rival Cofunds in January 2017 for £140m. Between 5 to 7 May it completed the planned technology upgrade of 400,000 Cofund customers and a …

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  1. Alister

    Which reminds me, are TSB back on their feet yet? It's all gone very quiet.

    3 0 Reply
    1. Dan 55 Silver badge
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      Search Twitter for @TSB and search by time to find the answer to that... link

      (It seems @TSB like to only do customer service by Twitter for some reason.)

      0 0 Reply
      1. Spudley
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        (It seems @TSB like to only do customer service by Twitter for some reason.)

        TSB ==> Twitter Support Bank ?

        2 0 Reply
    2. katrinab Silver badge
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      No, as of 2 minutes ago. Error when trying to log in to the phone app. Fortunately I only have £1 in there.

      1 0 Reply

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