Oh how relevant.
Ethernet line install with Virgin ordered in Februrary.
They had to use BTOpenreach ducts because that's all that's in the village already and it would cost the earth to dig up and lay a new line.
But the duct has been "silted" / "blocked" etc. ever since then (until today, when I escalated my fuss-level to "I have a point-to-point microwave engineer standing on-site, who can beat your price and speed, don't force me to make a snap decision"). Six months. And as of last week they were still saying a 6 week waiting periods to hire the hardware to clear it (strangely that went out the window when I made my fuss and it's now "being cleared today", apparently).
I could have got on my hands and knees with a stick and a bottle of Fairy Liquid and cleared it quicker than they could, and with zero chance of damaging the other stuff in there (unlike the huge machinary they want to hire). I wouldn't mind but it is literally the final stretch of the cable run, and BTO's involvement have turned it into a farce of epic proportions AGAIN. That's why when I specified the order, I explicitly asked for BTO involvement to be non-existent or minimal at worst.