Action Fraud
My last experience with The Lads from India ran 6 hours over four days and involved 6 telephone calls. They took time off over the weekend. I repeatedly called Local Plod and Action Fraud and begged them to intercept my communications. Zero Fucks Given let alone any Action Taken. Local Plod tried to argue that this was the reason why they needed to intercept everything. I have no idea which earworm was in place such that he missed that I, in this particular case, was begging them to do so.
End game, second call on Tuesday, I was asked to restart my computer so I ask them how to restart a virtual machine. Then we go through the problem with my credit card numbers not working which has stopped them extracting £650 from my bank account via the account they have set up for me through Western Union, apparently Western Union is Microsofts Bank and the £650 was a refund from Microsoft for being slightly rubbish. Then we get back to shutting down my virtual machine.
It takes a bit of time for my expert to twig but he finally gets it, I can hear him asking his mates, and then he gets a bit upset about me wasting so much of his time so I explain that he has been had and how he has been had then he asks me 'Are You Ghandu?' I do not know what that means but eventually after being asked a couple of times he triumphs and explains it to me. I tell him I am not, he does not have my money and ask him 'Who is the Fool?' He hangs up.
I call up Western Union who are suitably thick and pass me around the houses until one of their staff works it out and matches the account and details to the creation time and suggests they have cancelled it. I can probably reliably guess that they have cancelled the account set up on my behalf but completely failed to investigate the account that my £650 not refund was being sent to.
Perhaps someone from Western Union can rock up and tell me how seriously they take such matters.
Perhaps someone from Remote Desktop Connection companies can can rock up and tell me how seriously they take such matters.
Perhaps someone from Action Fraud can rock up and tell me how seriously they take such matters.
Please do not bother. You do Not.