back to article It's just 'Pro' now, guys: Microsoft gives Surface a subtle resurfacing

Microsoft has revamped its Surface tablet, which at last includes a SIM card slot. The 2017 iteration of the boutique but highly profitable fondleslab loses the numbering – it's now just a "Surface Pro". Cosmetically there's little difference: the tablet retains the 2736 x 1824 (267 PPI) display and 786g weight (for the i5 and …

  1. TRT Silver badge

    Odd.

    Seems considerably more than an Apple device.

    1. Snorlax Silver badge

      Re: Odd.

      You reckon? A 8Gb/128Gb i5 MacBook Air is £949, and an i7 MacBook Pro costs between £2300-2700. That seems comparable to me....

      1. TRT Silver badge

        Re: Odd.

        Well, I've got on my screen now

        MacBook Air i7/8/512 £1409

        Surface Pro i7/16/512 £2149

        iPad Pro 256/WiFi&Cell £1029

        Surface Pro i5/8/256 £1249

        iPad Pro 128/WiFi £819

        Surface Pro m3/128 £799

        MacBookPro i7/16/1Tb £2759

        Surface Pro i7/16/1Tb £2699

        So, I's say the budget end was comparable, but I wouldn't say a MacBookPro and a Surface Pro were competing head to head in terms of what the machine's target market is. The Air is the choice for portability, and that's a ~£700 difference.

        1. Anonymous Coward
          Anonymous Coward

          Re: Odd.

          Downvote for not comparing like-for-like. I'm not even going to get into comparing iPads to the Surface Pro, not meaningful. But your top comparison, i7 MacBook Air versus Surface Pro - the Surface Pro has a 2736x1824 display, versus 1440x768 for the MacBook Air, and you compared an 8GB to a 16GB model. Comparing like-for-like specs apart from the screen, we have

          MacBook Air i7/8/256 £1229

          Surface Pro i7/8/256 £1549

          That's only a £320 difference, which is about what you'd expect considering the vast gulf between the screen resolutions. Your £700 figure is bogus.

          1. TRT Silver badge

            Re: Odd.

            I compared the closest specs I could, and of course what can you say about the relative efficiency of the code and the processors between an iPad's A9/A10 processor and an i5/i7 processor. But you are correct about the screen resolution and memory, of course. As others have indicated, the cost of a keyboard and pen / mouse is not included in the Microsoft figures. I've never used a Surface Pro, so I don't know if that premium is making a real difference. For my coding work, I could never use an iPad, so I have a MacBookPro. I agree there's some appeal to having a pad-like device that can also run coding tools quite happily, but it's not THAT much of a bonus.

            You're right that where there ARE pretty much exact equivalents, then the prices are much closer, such as the i7/16/512.

            You can't tell me that a higher resolution screen and an extra 8Gb RAM makes up £700? It was really down to the use case that one would be making a comparison. If there IS a use case for a tablet that runs like a laptop, and there's a large enough user base WITH that use case, then Apple are definitely missing a trick here, which the Surface Pro is filling in quite nicely. It would be hard to imagine Apple missing out on a significant market sector from which to suck revenue, though, when they have products either side of the gap. I expect we might see an iOS/OSX convergence soon specifically targeting the tablet side.

      2. Anonymous Coward
        Anonymous Coward

        Re: Odd.

        You may need to add the cost of the keyboard and pen, which are not included. They may add about €300 to the cost, it's not a small fraction of the overall price.

        At least with some of the earlier model the pen was included (and I by far prefer the Wacom they used earlier, no need for batteries/bluetooth).

        1. Anonymous Coward
          Anonymous Coward

          Re: Odd.

          You may need to add the cost of the keyboard and pen, which are not included. They may add about €300 to the cost, it's not a small fraction of the overall price.

          You don't need the pen, and for the purposes of like-for-like comparison with a MacBook Air, I see no reason to include it, since such a pen is not an option on that machine - if you need to draw on the screen with a pen, you won't be buying a MacBook Air, regardless of price, will you?

          The keyboard costs £150, you do have a point there.

  2. werdsmith Silver badge

    It's an expensive thing but it runs the same stuff as desktop windows, and it's possible to write, make and run code on it.

    1. This post has been deleted by its author

    2. Anonymous Coward
      Anonymous Coward

      Who even needs Malware infested Windows anymore? Isn't it essentially on life support?

      1. Anonymous Coward
        Anonymous Coward

        There is still a ton of it out there, but I think companies will start moving away from Windows... and already are to some extent. Aside from the technical issues, a Chromebook is way easier to manage, individually or as a fleet, for lighter users (most users) and Apple or Linux is a more secure platform for development.

        Think how many billions of dollars would be saved if every business decided they were going to go with a Chrome OS, Linux combo... or even Apple for devs, photo editors, etc and Chrome OS for the rest. The days of charging $100 for an end user OS are nearly over, in addition to huge amounts for utility software.

        1. Anonymous Coward
          Anonymous Coward

          I think MSFT is aware of this as well. That is why they are spending 10s of billions tryin to get into advertising and throwing 10 S out there. They know that Chromebook is coming for them and the value proposition is great for businesses. Especially when those Android apps hit Chromebook in full force. That is just a matter of time. They are either going to get creamed by Chrome OS or, probably what they are planning,charge for Windows for as long as possible and eventually give it away.

          I think MSFT's miscalculation is that they think Chrome is a low function, low cost alternative so, given the option between Chrome and Windows at the same price, people will all choose Windows. I don't think this correct, especially with the younger folks. They just prefer the lightweight nature of Chrome, lack of bloat, fast boots, only the software you need without a bunch of extra stuff most people never use.

          1. James 51

            How well does Chrome OS support Eclipse? What about Tomcat? Scrivener? Handbrake or Sigil?

            1. Anonymous Coward
              Anonymous Coward

              "How well does Chrome OS support Eclipse? What about Tomcat? Scrivener? Handbrake or Sigil?"

              Yeah, that's why I wrote Apple/Linux, or Windows is fine too for that matter, for the devs and the few other roles which require local installs of PC software. Chromebooks will work, really well, for 80-90% of average company's user base though... especially with all of the Android apps. Much easier to manage for IT and the end users, way less costly. I am saying that for the vast majority of users in most companies, there is no need for Windows. Not all users, the majority. As most of those users are not scratching the surface of Windows and all of that functionality isn't a benefit, it is a negative as it is requires additional management and just adds complexity. Pick the right tool for the right job... instead of just buying Windows across the board because MSFT tells you that you need to buy Windows. Even if you think Windows is a tank (for some reason), you don't drive a tank on your commute to work.

              1. Meph

                @AC

                The only problem is that for ease of support, many medium to large enterprises don't like having to deal with multiple platforms. You may save money on licensing, but the cost to implement, secure and then manage such a complex environment will eat into those savings fairly rapidly.

                Keep in mind too that many industries have software requirements that wouldn't work well in the deployable app environment, not to mention any custom software apps developed at considerable capital outlay and written for existing x86 based infrastructure. You may well find that many will avoid upsetting the apple cart due to little more than inertia, and the fear of how much cost will be attached to forcing a change of direction.

                1. Anonymous Coward
                  Anonymous Coward

                  I was getting ready to disagree, but I agree with the last sentence. I think there are easy fixes to things like Win32 (which I assume is what you mean by x86 as Chrome is x86), like using an app virtualization or terminal software to make those apps web enabled. I don't think management would cost you any more cash... Chrome is crazy easy to manage, across thousands of PCs/devices. Many of the MDM tools are now supporting PCs as well as phones/tablets for multi OS... just another end user device. Most orgs are already managing at least three different OSs (iOS, Android and Windows). Also, any enterprise is likely paying millions, many millions, to purchase Windows and all of the management utilities, SCCM, SCOM, various CALS, etc. If you haven't seen a MSFT EA, you would fall over to see how much your company is spending on commodity software like Windows and email. Much of that could just go away as it should not exist, the rest could pay for multi OS tools instead of Windows only.

                  I have a feeling you are right though. Many IT shops are conservative. Even though the business case is clear and their end users would not mind at all if Windows went away... many IT shops will delay and hang on. It is a shame. CIOs are always talking about 'the business' being their 'internal customer', but I wonder how many of their customers would take a MacBook over Windows if given the option. How many of their customers choose Gmail instead of Outlook when​ they are free to pick any email service they prefer. How many of their customers would give SharePoint a five star rating or use OneDrive at home as compared to Dropbox or Google Drive.

                  1. James 51

                    It also means putting your trust ina company who has been willing to hover data up first and ask oh was that illegal never and has bee willing to drop products without warning.

                    1. Anonymous Coward
                      Anonymous Coward

                      "It also means putting your trust ina company who has been willing to hover data up first"

                      You mean Google or Microsoft? There's really no difference today...

                      1. Anonymous Coward
                        Anonymous Coward

                        Re: "It also means putting your trust ina company who has been willing to hover data up first"

                        "You mean Google or Microsoft? There's really no difference today..."

                        Well, there is one difference. One of those companies charges you for their OS and the other doesn't.

                    2. Anonymous Coward
                      Anonymous Coward

                      "It also means putting your trust ina company who has been willing to hover data up first and ask oh was that illegal never and has bee willing to drop products without warning."

                      There is a difference between consumer ad sponsored services and enterprise services. Google's ads related businesses have nothing to do with their enterprise products. They are not accessing any of your data without permission. Also, what data is Google hovering up? Anonymous search data linked to an IP which they use to present relevant ads. MSFT does the same thing. It is just that no one wants to use their search engine. Google has actually been pretty solid about protecting or anonymizing user data. When China told them to turn over user data, they pulled up stakes and left China... and billions of dollars... behind. Do you think MSFT would do anything which involves leaving billions of dollars behind?

                      As mentioned below, MSFT is now taking way more of your data than Google takes. If you don't want Google to aggregate search results and post ads, you have the option of just not using Google. With Windows 10, they are pulling data whenever you use your computer and injecting sponsored content, search results, into the OS which you paid for. Google gives away the product if they take ad data. MSFT charges people for the use of the OS and then takes ad data

                  2. Meph

                    @AC

                    My apologies, I did indeed mean Win32 rather than something as generic as x86, I'm getting long in the tooth and I sometimes forget that computer architecture is slowly standardizing.

                    While I don't disagree in principle with your assertion about existing multiple platform support in a business sense, I was more talking about Windows plus Mac plus Linux/Unix. I'm a big believer in the SOE/MOE model, primarily because of the cost savings on the support side of the house. You can often sign a single hardware lease contract with some hefty savings built in for owning and maintaining a large fleet of computers with consistent configuration. The savings stack up because you only require one image (or at most a small handful of them), which cuts back on your data storage requirements, image management tasks, software packaging and patch testing & deployment. You can also have a very specialized team of support agents who don't rely utterly on your knowledge base to provide support. You also save money at the point of service request, because your support desk agent knows that the hardware is pretty much standard. They don't need to spend time chasing details on device hardware, OS and software specifics, along with changing mental gears to think in terms of the specific hardware or OS.

                    I'm aware that you can use technology to bridge many of those gaps, but the time spent implementing those technologies can directly be converted to money, so it still counts. There's also the fact that if you've dropped half a million or more on developing specific software tools for your business, you may have a hard sell with the board to invest additional funds converting that system in to a web based product on top of requesting the funds to invest in additional technology. On that basis, don't also forget the cost of training, when you suddenly need to provide it for multiple platforms (and often for the same software across those platforms, due to minor but important configurations).

                    Lastly, keep in mind that for many large enterprises, especially in certain industries, cloud based computing is not a viable option. I highly doubt you will ever find a Google mail appliance supplying comms for Government departments, especially in areas like health, education, law enforcement and defence.

                    I should also point out that I speak from a position of experience. I've worked in helpdesk and desktop support for tertiary education facilities that supported Windows PC and Macintosh environments, and I can tell you that every one of us in the tier 1 and 2 teams detested calls from users on the Mac environment. Admittedly much of it was due to the self-important nature of the callers, but it was also due to the time taken to adjust our thought processes for what amounted to less than 5% of our monthly call intake.

        2. Anonymous Coward
          Anonymous Coward

          That would be bang on if everyone paid $100 for an 'end user OS', however this isn't how it happens in the real world. Machines are purchased in bulk and volume licenses are purchased, resulting in paying peanuts for the licenses. Yes, an OEM copy of Windows 10 Pro may set you back $100+ but nobody buys a PC without an O/S and then purchases a single copy of Windows 10 OEM these days, it's absurd - You buy the machine with the license already present 99% of the time.

          Apple may be acceptable for video editing, graphic design (Adobe suite) but I'm afraid in the real world, Linux simply doesn't exist as a viable alternative to Windows. Tons of software is written in .NET and no Linux alternative exists. Companies who have spent tens of thousands of pounds in software development for Windows are hardly going to employ a new team of developers just to port across to another language.

          1. Anonymous Coward
            Anonymous Coward

            "That would be bang on if everyone paid $100 for an 'end user OS', however this isn't how it happens in the real world. Machines are purchased in bulk and volume licenses are purchased, resulting in paying peanuts for the licenses."

            It is rare that a large enterprise buys their Windows licenses with the hardware from an OEM. They almost always have an EA. Yes, you may get a discount if you buy in volume via an EA, but not a huge discount (and you'll be getting a discount on the $200 copy of Windows Pro). That's where the fun begins though. Then you need to add licenses for AD, SCCM, Windows Server, Defender, etc. Add all of this stuff up and it is really costly.

            "Tons of software is written in .NET and no Linux alternative exists."

            .NET now runs on Linux (not that anyone has tried it). .NET is generally on the server side and end user OS agnostic. It's not like a website written in .NET is not going to be compatible with an Android or Apple device or Chromebook. If you are talking about Windows locally installed apps, very few exist than anyone cares about and those that are still hanging around can be run via a browser with XenApp or whatever or you can emulate a terminal.

      2. Anonymous Coward
        Anonymous Coward

        OK, so 19 contractors that can't be bothered to retain and have a vested interest in Windows disagree, but aside from their own agendas, Windows is essentially dead.

    3. Anonymous Coward
      Anonymous Coward

      So what, the ability to run Windows applications on Windows is the selling feature? Maybe 18 years ago when hardware was limited and we were stuck with WinCE. It's 2017 and this company claims to be pushing a "1 desktop for all" model that nobody actuallly wants or even asked for. So it's advertise 1 thing but do another...still.

      I think the real selling point here is that the last model was so gelded that maybe you'd like to buy 1 that isn't, but somehow also still stuck in the same marketing trap. Pass.

      BTW, is it even a good approach to sell a new tablet today with the same resolution as the one from yesteryear?

      1. Snorlax Silver badge
        Windows

        @MyBackDoor "BTW, is it even a good approach to sell a new tablet today with the same resolution as the one from yesteryear?"

        Why not?

  3. Anonymous Coward
    Anonymous Coward

    No good for business

    I'd have bought around 20 of them in the past year for work.

    But there's no smart card option available so we can't use them.

  4. John Brown (no body) Silver badge

    thicker keyboard?

    I have a company supplied surface-like Win10 tablet with click on keyboard. The keyboard, like all the similar models, is very light and flimsy feeling. If battery life is one of the primary customer requested selling points, it seems off that no one has tried putting an additional battery in the keyboard. My use case invariably requires the keyboard the vast majority of the time.

    1. d3vy

      Re: thicker keyboard?

      You are describing a surface book.

      That already exists

      1. John Brown (no body) Silver badge

        Re: thicker keyboard?

        Oh, ok then. Thanks :-)

  5. m-k

    i7 16GB/1TB is £2,699 – all prices inclusive of VAT.

    There's also a new stylus and fabric-type covers.

    That's reassuring to know.

    1. Anonymous Coward
      Anonymous Coward

      Re: i7 16GB/1TB is £2,699 – all prices inclusive of VAT.

      But does it run Linux?

      1. Snorlax Silver badge
        Windows

        Re: i7 16GB/1TB is £2,699 – all prices inclusive of VAT.

        @AC: "But does it run Linux?"

        I can't see any Linux-on-the-desktop soap-dodgers spaffing nearly 3 grand one of these.

        Doesn't Argos sell a Linux tablet for £200?

        1. hplasm
          Meh

          Re: i7 16GB/1TB is £2,699 – all prices inclusive of VAT.

          "I can't see any Linux-on-the-desktop soap-dodgers spaffing nearly 3 grand one of these."

          Yes; these are not the suckers you are looking for.

          "Doesn't Argos sell a Linux tablet for £200?"

          That's much better value than this C-level merit badge.

          1. stephanh

            Re: i7 16GB/1TB is £2,699 – all prices inclusive of VAT.

            I'd suggest a refurbished Surface 3 if you want to run Linux. Apparently complete support for the Surface 3 landed in kernel 4.8.

            Newer hardware is always tricky, it takes a while for driver support to materialize. Getting slightly older hardware means better driver support and saves you some money too.

          2. Snorlax Silver badge
            FAIL

            Re: i7 16GB/1TB is £2,699 – all prices inclusive of VAT.

            @hplasm "Yes; these are not the suckers you are looking for."

            "That's much better value than this C-level merit badge."

            Ha ha ha, you linux people are so easy to rattle. Carry on.

            1. hplasm
              Linux

              Re: i7 16GB/1TB is £2,699 – all prices inclusive of VAT.

              No rattle here- must be the fan on your Surface.

          3. Anonymous Coward
            Anonymous Coward

            Re: i7 16GB/1TB is £2,699 – all prices inclusive of VAT.

            "C-level merit badge"

            Most of those people use Apple.

  6. Mage Silver badge
    Unhappy

    SSD has been integrated on the motherboard.

    Doesn't SSD wear out faster than an HDD?

    Or maybe integrated doesn't mean soldered?

    1. John Brown (no body) Silver badge

      Re: SSD has been integrated on the motherboard.

      Why would anyone keeps one long enough to wear out before upgrading to next years model? There's no need to build for muti-year durability :-)

    2. stephanh

      Re: SSD has been integrated on the motherboard.

      For laptop usage, an SSD probably outlast a HHD. For a data center, that would be a different matter.

      SSD wears out due to write actions. In a data center, it gets hammered 24 hours per day by write requests and this becomes very relevant. A laptop is comparatively speaking "always" idling and can probably handle an order of magnitude more writes than it will see in its economic lifespan.

      Then there is the point that laptops get pummeled around, which the mechanical parts in the HDD don't like. In the data center the HDD is presumably nicely mounted so that this isn't an issue.

  7. Jason Hindle

    Ahh, the elusive SIM card slot

    Always so much jam tomorrow.

  8. Anonymous Coward
    Anonymous Coward

    My slab has a club foot!

    Nice foot. :P The blokes at the office here have them, and they look completely shit to deal with. Have to tie up the USB port with a WiFi dongle, who knows why, and then everyone is dragging a mouse along with them... are the touch screens so poor, and the touch pad so crap, that a separate mouse is needed? Then there's that awful foot. Poor design masquerading as innovation, no doubt.

    "There's also a new stylus and fabric-type covers."

    HAHAHA!!1! Now I get it. They are still trying to catch up to Apple's product from two years ago. Thanks, I already have the "prototype" to your "slatePad," the rest of us call it the iPad Pro 10". Works great, good software, secure, basically it's the device you should have purchased had you; 1) been able to afford a good device rather than knock-off Chinese crap that appears to be the same to you, and 2) you hate Apple more than love security, and worse you're a target of these creeps; Microsoft Marketing Droids. HAHAHAHAHAHAHA!!1! Oh, man, you Apple Haters are such prime idiots. Keep up the "good work," morons!

    And for Apple: why not provide macOS on the iPads? I just irks me that I have to bother with another iOS, when I already deal with it on the phone. Make the iPad more useful with a new OS type to run on it. The slidy apps from the side trick only goes so far. Not much. And I don't need anymore cameras. Too many cameras. Marketing people must love cameras. Prats.

    1. vistisen

      Re: My slab has a club foot!

      I use a Surface Pro 4 as my main workstation every day as a database admin. Why? because the whole machine weighs less than the power supply from my last Lenovo laptop, and it runs ALL the software I need, and there's no way a Mac can do it without running windows emulation most of the time. As for the mac people in the office with the newest air books they have to carry an extra bag around to keep all the dongles they need to do something complicated like charge and use an USB device at the same time, meanwhile I arrive at work connect one cable to charge, use two external screens , a 1Gb network connection and my external mouse and keyboard. I'm already working, while they are busy starting virtual machines to use the software that is not native on Macs.

      I'll admit it's not perfect. Too many problems with high dpi screen and java progams not scaling properly. Although the latest creator edition has helped a lot with them. Now at least VMware clients can show remote desktops on our ESX clusters.

      1. stephanh

        Re: My slab has a club foot!

        So what about the keyboard? Is it usable? You say you use it with an external keyboard. Wouldn't a thin Windows laptop like Dell XPS 13 be preferable, because of the keyboard?

        1. AMBxx Silver badge
          Boffin

          Re: My slab has a club foot!

          The keyboard is surprisingly good. Decent key travel. Normal complaints about function key lock and some keys (home/End) sharing key with Fn. Other than that, it's more than good enough for most users.

          If I was using it 8 hours a day, I'd just use a 'proper' keyboard, but that's been my experience with laptops too.

  9. Anonymous Coward
    Anonymous Coward

    Nice hardware...

    Just such a shame it's crippled by Windows.

    1. This post has been deleted by its author

      1. Anonymous Coward
        Anonymous Coward

        Re: Nice hardware...

        I think you'll find it's the fact that it's running Windows is what makes it so nice.

        LOL.

        1. werdsmith Silver badge

          Re: Nice hardware...

          I think you'll find it's the fact that it's running Windows is what makes it so nice.

          This is true but you shouldn't say it in a Register comments section.

          1. This post has been deleted by its author

    2. Anonymous Coward
      Anonymous Coward

      Re: Nice hardware...

      The worst is Windows 10 - Windows 8 on the Surface is almost OK, especially when not used with external monitors, but Windows 10 is a real issue - for the data slurping features and an UI uglier than Windows 8.

  10. Anonymous Coward
    Anonymous Coward

    Reading all the comments I'm trying to determine if the issue is "shiny" or if the thing is actually useful to some people due to it's size and usability.

    Tough call but then I'm from the I really don't care about the size or shiny generation so would be happy using a high end ugly fat device that did it's job and had the power I needed to do it.

    If I had limitless funds and it took windows 7 I would actually be interested. (it may have but I'm not aware of it)

    1. This post has been deleted by its author

  11. Anonymous Coward
    Anonymous Coward

    Why does it need a SIM slot?

    Everyone has a phone these days, and tethering works just as well to provide network access via LTE. You'll probably upgrade your phone to faster LTE standards more often / more quickly than you'll upgrade your Surface, so even if you use the SIM initially after a few years you might switch to tethering - especially if/when you get a phone capable of 5G if that becomes available where you are...

    1. Mark 110

      Re: Why does it need a SIM slot?

      Its a corporate thing. You have mobile workers. They need mobile data, but they are happy to use their own phone for telephony.

      Do you:

      1. Put a sim card in the laptop/tablet you gave them

      2. Give them a (another in addition to their own) phone, and a tablet and the faff of connecting them up.

      People use tablets for site surveys and all sorts of shit. They would be really really balls out pissed of with IT if the device they used to do the work wasn't just connected without any faff.

  12. djstardust

    More overpriced crap

    Who do they think they are .... Apple?

    The price of the tablet is bad enough (with the obligatory storage rip-off) then add on the crappy pen and keyboard ......

    No thanks M$.

  13. Grunchy Silver badge

    I want to telephone people

    If it has a SIM slot then I want to make calls on it.

    I've got some headphones with a microphone. Microsoft, make it happen.

    I don't give a damn if I'm the only one like me in the whole entire world, that's what I want.

    1. Tim99 Silver badge

      Re: I want to telephone people

      Skype?

      1. This post has been deleted by its author

      2. vistisen

        Re: I want to telephone people

        Actually skype for business web client is one of the programs that does not work well on the Surface Pro 4, at least it did not the last time I tired it a few months ago. it refuses to acknowledge the existence of the front camera.

  14. jimbot

    Two different products with same name

    The first-generation product line included a "Surface Pro" as well. Doh!

  15. Cyber Pantalaimon

    Wont even give me a free pen...

    Those prices are extortionate!... Was even more shocked to hear that those high prices dont even include the cost of the pen (like you would even contemplate buying this tablet without the pen)... Even sunlife would give me a free pen!!!

    1. TheTor

      Re: Wont even give me a free pen...

      Only if your'e over 50!

  16. irksum
    Thumb Down

    Too pricey and limited options

    The choice of configurations is also limited compared with the SP4 range - if you want 16GB ram then you have to fork out for the 512TB SSD version which costs more than £2k and that's without the typecover and pen!

    I guess most sales of this latest SP will be to OPM-spenders...

  17. MT Field

    Yeah I don't get it

    It's priced like a high-end business machine but it looks like a very expensive toy.

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