back to article MPs slam 'dismal' cost savings of government procurement body

The UK government body created to save cash buying common goods and services centrally has so far provided "dismal" savings for the taxpayer, the Committee of Public Accounts said in a report today. Crown Commercial Service was supposed to centralise £13.4bn of annual central government spend and to carry out direct buying …

  1. Anonymous Coward
    Joke

    Why am I not surprised?

    > calls into question exactly how willing government departments are to accept the authority of the Cabinet Office in this area

    Procurement in Government is a bureaucratic nightmare at the best of times. Adding another layer just adds, well, another layer. :-)

    Order 20,000 BIC biros at 0.5p each and 8 weeks later a helpful someone from purchasing will send an email saying they managed to source 18,000 EWIs ('equivalent writing implements', aka goose feather quills) at 0.4999p each. But you'll have to buy your own ink. And a farm for the geese.

  2. msage

    Or could it be...

    As an IT person in the public sector, we have been told to use CCS, more often than not their pre-negotiated pricing is more expensive than we have managed to get on our own going direct to suppliers (and we are small). This has been the same for all the public sector organisations (central government, local government and quangos) that I have worked in for the last 15 years.

    CCS do not offer value for money to the public purse and that is why they don't get used!

    1. Anonymous Coward
      Anonymous Coward

      Re: Or could it be...

      Same for education also.

    2. Anonymous Coward
      Anonymous Coward

      Re: Or could it be...

      Exactly the same at the other end in big central government departments. List prices are high and come with a list of caveats longer than your arm. CCS, despite its literal hundreds of procurement staff, is simply not equipped to deal with the volume or complexity of procurement activities that come out of the likes of HMRC/DWP etc.

    3. Franco

      Re: Or could it be...

      Likewise msage. I tried to order some 10GB SFP+ Cards for a project from the preferred supplier and the price had more than doubled from previous purchase. Not only that, despite the fact it's end of FY and everyone is desperate to get their orders up to date they couldn't fulfill the order until 30th March and didn't bother to tell anyone this until quizzed about why they haven't arrived yet.

      Went to another supplier last Wednesday, had them by Friday lunchtime for less than the price of the preferred supplier BEFORE the hike.

      Centralising the purchasing is a good idea in theory, but the suppliers are guilty of some ridiculous price gouging IME.

    4. Anonymous Coward
      Anonymous Coward

      Re: Or could it be...

      CCS do not offer value for money to the public purse and that is why they don't get used!

      They also offer "one-size-fits-all" contracts that only really benefits big suppliers. And woe betide you if you try to change any of the contract terms to, you know, actually reflect what you want to do..

  3. Redstone

    This seems to be an embodiment of the adage:

    If the answer is more government, you asked a really dumb question.

  4. Gordon Pryra

    Is discipline across government too weak?

    No, there are a few big issues

    1) The costs are higher than they should be, even compared to the purchasing by local government.

    2) The Crown Commercial Service is still buying things as if the money wasn't theirs, so they are still a cash cow for the big boys.

    3) Departments are NEVER going to give away this kind of power, various Directors etc use the public purse to line their own pockets, its part of the contract they believe they signed up to. Much like "Duck houses" for MPs

    1. Gordon Pryra

      Re: Is discipline across government too weak?

      Giving contracts to their friends allows them to siphon off their "fair share". I have personally seen SANs being purchased for 1.5 million where they should probably be 200k or so and hosted Email solution's for over £5 million (for less than 500 people) being signed off in little chunks to hide the cost (£5 a head back up separate from £10 a head extra storage separate to £ 15 a head for an extra alias) etc etc

      Central Purchasing would not allow this kind of thing to exist, and it is the mainstay of every NHS, Police and local council deparment

      1. Ken Hagan Gold badge

        Re: Is discipline across government too weak?

        Central Purchasing would not allow this kind of thing to exist ensure that the kickbacks went to different people.

        Centralisation merely changes who is able to be corrupt. If you want to put a stop to it, I suggest a healthy dose of transparency, which is effective against all but the most brazen and which works on pretty much any scale.

  5. Chris Byers

    I recall many years ago when working for a county council that our departments were free to purchase from the best price you could find.

    Until one year when they signed an agreement with a printer supplier and we had to buy all consumables via them.

    These were vastly marked up and IIRC the prices we set at a fixed unegotiable rate at the start of the contract and renegotiated every blue moon.

    It was so bad we ended up buying brand new printers that came with rainbow packs or black toner carts as it was cheaper than simply buying the new toner via their contracted partner.

    In fact, I don't think I have ever come across a central purchasing department that ever managed to get value for money.

  6. RonWheeler

    Stitchups-

    Having been shckled to a number of these schemes over the years, 95 percent of the time you can find what you need considerably cheaper on amazon, ebuyer, Scan etc etc But hands are tied so you have to whizz taxpayer money up the 'approved supplier' wall.

  7. happy but not clappy

    So, the PAC

    Can we sack the PAC? MP's is it? Oh well.

    Can someone please show them a side-by-side, including the cost of those 700-odd savings professionals?

    Central procurement, honestly. Worked so well for the Soviets eh?

    Mr Orwell couldn't have been more appropriate, plus a bit of Kafka and maybe a pinch of Philip K Dick. Same everywhere I guess.

  8. Lee D Silver badge

    I work in educational IT.

    I have yet to see any centralised purchasing cheaper than the individual schools could get the same thing. It's like the old thin-client, fat-client / centralised, decentralised services argument. If you put everything together and run from a central entity, then that entity has to be big enough to handle it all, while also handling all the little customisations for everyone. It also has to work out cheaper, despite being a much larger and taking on all the responsibility and staffing to do that.

    But if you push it out to the individual places, everyone ends up with the things they want for the price they want to pay. Sure, it means the uneducated are paying more per seat, but that's because they don't research. Meanwhile, Johnny finds a great deal on Amazon and is reaping the benefits on buying it at 3am on a special deal, in bulk.

    State schools all suffered the same problem if they were part of a borough purchasing program. Literally may as well have thrown money out of the window. Rubbish hardware coupled with overstretched support, and contracts that said you "have to" buy RM etc.

    I used to break schools out of those contracts by providing myself for ONE DAY A WEEK and doing a better job that those centralised procurement departments. I did that for over a decade before I got bored of the same thing over and over and over again.

    Academies were touted as a way around local education departments. That soon was revealed to be a lie as they are either part of multi-academy trusts or owned by entities that bought them with the EXACT same intentions as large government-based procurement departments (NHS etc. inclued) - You WILL use the governor's/headmasters owned company for purchasing everything. They sell a server that's not as good for a penny cheaper than our rival's, but a pack of AA batteries costs ten times as much as just buying one in a newsagent. Once you're in that loop, it costs twice as much to do everything, but everyone signs off because they're getting their 20% from the company that owns it (hint: This is the ENTIRE point of academies, by the way... all the pupil behavioural changes are vastly temporary and just shifting the problem pupils onto ordinary state schools until they can get this process in place, then achievement all returns to what it was before).

    Strangely, every single independent school I've ever seen or worked for just uses Amazon, or whatever is cheapest for the product they want. Literally millions of pounds of business every year goes through Amazon from some of the larger schools. I've bought 500+ iPads via Amazon as they undercut every supplier we had, could deliver tomorrow, and offer their warranties. Hell, we even do some business via eBay because do you really care if the phone in that old office for the caretaker is brand new?

    When I worked in state schools, that kind of thing (getting the same product simply, quickly and cheaply for the provably lowest price) was frowned upon and not allowed, don't ask me why! You had that "three invoices" junk on large purchases, which just made you choose the best supplier and then find two places more expensive in order for yours to be "best".

    And these huge, expensive, prestigious, business-oriented, "jobs for the boys" private schools are all basically going on Amazon and don't require all that nonsense. Literally the time you spend and the money you waste messing about with any kind of central procurement (always subject to corruption) just isn't worth it. There are currently 100+ names plugged into a bog-standard Amazon Prime account at the school I work for... every member of staff @ the school address. Because we order so much, I can just send an Amazon link in an email to the accounts department, CC: in the bursar, who replies Yes/No, and then accounts click the link, buy it, and have it shipped with my name on it. Every morning there are more than a dozen Amazon parcels on the front door for everything from pens and paper to iPads and fenceposts.

    My girlfriend, in contrast, works for the NHS where - quite literally - the AA battery story above is true. She's not allowed to claim £1 for a pack of Duracells, she has to go through procurement, pay a fortune (literally 10-20 times as much), it gets delivered a month down the line, gets stolen by some other department in the hospital (very common, because they just don't trace it), and about two months later arrives. By which time whatever you wanted to do has had to had batteries bought for anyway, which you can't get refunded on expenses.

    Central procurement is a con and a backhander that only works in an ideal world. Everyone with business sense just buys what they need for what they're willing to pay from where they want.

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