Re: Puzzled
Completely off topic, but rant mode on.
Even if I was inclined to buy a VW, the only dealer in town here in Darwin is run by the biggest bunch of crooks it has ever been my misfortune to have to deal with (we bought a KIA and they are also the only dealer for them). I will no longer touch any vehicle brand they deal with. The next nearest VW dealer is 1500kms away in Alice Springs.
We asked them to quote on finance as they claim to deal with numerous companies and would find the cheapest deal. All we wanted was a quote. We got a phone call asking us to come in, they would not quote us over the phone. When we arrived, they stuck papers in front of us and said sign here.
The quote was from the finance company which happened to have a big sticker on the wall. The loan was for the whole amount at a ruinous interest rate. Without asking they had added numerous stuff like gap insurance, paint protection, window tinting and other crap.
They were very surprised when I said no and that we would look elsewhere. We ended up getting a very good loan rate from a credit union. While we were sorting this out, we started getting very aggressive calls from them as they obviously wanted the sale on the books before the end of the month. On top of this, after sales service has been shocking, with them even dragging their feet over warranty issues. They charged my wife to replace some blown headlight bulbs. They blew again shortly after. This was being caused by an electrical fault which was fixed under warranty. When asked for a refund on the initial bulb replacement as they only blew due to a warranty fault they denied all knowledge of it and said they had no record of ever doing the work.
In contrast, we bought a Hyundai and the local dealer for them are excellent. When we bought the car we had some issues getting the money transferred from overseas, so they lent us a loan car at no cost untile we had sorted this out. The one warranty issue I had with the car was resolved with no fuss and again they provided a no cost loan car.
In summary, never buy any vehicle from a dealer named after a fish.