back to article Two weeks ago Salesforce had an outage. Now it's outsourced to AWS

Fresh from its embarrassing data loss incident in North America, Salesforce has announced it will start to run some of it software in Amazon Web Services. Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud and more will soon run in AWS bit barns. Heroku, Marketing Cloud Social Studio, SalesforceIQ, and the …

  1. Anonymous Coward
    Anonymous Coward

    the endless blame-game opportunities

    Hmmn, Salesforce outsources to Amazon, who outsources to local compute providers - as and when there's another outage, it'll be interesting to see who ends up catching the flak for it!

    1. Voland's right hand Silver badge

      Re: the endless blame-game opportunities

      Amazon, who outsources

      Dude, what are you smoking?

      It is the real success secret in cloud. It is called DIY and Eat Your Own DogFood. Down to the last nut and bolt in the power distribution unit of the bitbarn and last line of software. Even if it looks more expensive at one particular level it cost saves elsewhere.

      That is why Google, Amazon and Facebook (with Azure catching up) have been so ridiculously successful from an infrastructure perspective. This is also why all vendor w*nkfests like HPs and Dell's miserable attempts at cloud have been miserable failures. When you outsource a blame game you also outsource the margin with it. You also now pay for the vendor ensuring that the blame is least likely. Example - do you see a vendor slotting a MB on a pizza tray without an enclosure in your bitbarn? F*** no - their own risk control will not allow it. And the cost adds up. At every level. So when Uncle Jeff comes around for your bacon you suddenly realize - your "cloud" built out of boxes which you outsourced to Quanta, Foxconn and Asus running software which you outsourced god knows where else, connected via routers and switches you bought from Cisco and built inside barns you hired and leased instead of owning (and so on) cannot compete.

      Outsourcing for a customer works only at _SMALL_ scales. The moment you get into the Amazon and Co territory the economies come from in-sourcing the whole stack. And owning it - all the way to the land under it (inclusive of the f*** mineral rights).

      1. DainB Bronze badge

        Re: the endless blame-game opportunities

        "Dude, what are you smoking?"

        Nothing as strong as you obviously.

        In Australia and quite a few other locations Amazon AWS is colocated at Equnix.

        1. theblackhand

          Re: the endless blame-game opportunities

          From the AWS website, AWS appears to have two Sydney data centres and a Cloudfront/AWS direct connect location at Equinix in Sydney.

          Are the two AWS data centres actually third party facilities?

    2. Steelted

      Re: the endless blame-game opportunities

      Just move from Oracle please.

  2. Lusty

    I'm surprised they didn't already host on AWS. It's madness to try and build a large scalable data centre these days given how efficient Amazon and Microsoft are at it. At small scale maybe but if you're trying to be global and scale quickly public cloud is the way to go.

  3. Anonymous Coward
    Anonymous Coward

    they also had a long outage couple months back on their European EU2 instance, outsourcing to AWS is not a bad idea, they should focus more on products

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