Lloyds online banking goes TITSUP*

"Very frustrated. Need to produce 3 months of statements in the next hour and website is down. Ridiculous and unnaceptable."

Well that's your own stupid fault, then. If you've opted not to receive paper bank statements, then at the very least you should log-in and download your bank statement each month so that you have a copy stored locally (and included in your back-ups). If you did that, then at worst you might have not been able to get *one* month's statements if the statements were due amid the outage.

This article seems to be all over the place:

"Customers of Lloyds have been unable to access online banking since 10am this morning,"

"One user said: "Bit hit & miss @ the moment. Tried logging in & failed, opened a second window/tab & loged in with no problem - strange to say the least.""

"Update: As of this afternoon, the issues do not appear to be resolved. [...] Online banking is not affected and customers can still access via:"

Well, I'm thoroughly confused. Perhaps we can start with "What broke and is it fixed yet?". Perhaps then we can consider tautologies like "10am this morning".

Icon -> The pic at the top of the article is probably more appropriate.

Colour me unsympathetic

"Need to produce 3 months of statements in the next hour and website is down. Ridiculous and unnac[c]eptable."

^ THIS is what I hate about customers. How DARE systems ever fail ?

Internal combustion engines have been around for 100+ years and still fail on a regular basis, but people accept that and understand why engines are not 100% reliable.

One website fails for a few hours, and they're going mad because they've left some life-crucial task (probably involving being fined £1000s by HMRC) until the last 60 minutes.

'Tards.

</rant>

How strange

We were only recently commenting, in the security section, in this thread :

http://www.theregister.co.uk/2016/05/13/americans_cutting_back_on_online_activity_over_security_and_privacy_fears/

about how shitty their log-on page is, together with that of Halifax.

Well, I've been saying this would happen all along.

Once you work on Lloyds Banking Group's internal systems, this news will come as no surprise. Any bank capable of describing layoffs, offshoring and outsourcing as 'strategic replatforming to better align with business towers' deserves what it gets. Unfortunately its customers don't.