M2 drops on knee, offers scrip ring for iiNet's hand

As an iiNet shareholder I say great. As a customer I'm trying to figure out how I went from Internode to possibly Dodo.

iiNet's "Net Promoter Score" (a customer satisfaction metric popular in the telco industry and elsewhere) is currently in the vicinity of +60.

Any takers on how long it'll take Dodo to push it to -60?

Since landing in Oz, my ISPs have been Dodo, Bigpond and now TPG.

I'm not going to try to say anything positive about Bigpond or TPG, but seriously - how is Dodo even in business????

oh god no

from the useless muppets that brought you commander....

i can't imagine how iinet could survive being bought by m2 long term. i dread dealing with any of our customers who were sneakily promised the world and received the 'commander experience'. random disconnections, clueless operators and stupid and useless 'security' put between anyone with a clue and commander so you can't get any idea what the problem is... woeful all round. if even a fraction of these issues creep into iinet i'd despair, and hope it costs them a large portion of their customer base.