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back to article Where the HELL is that Comcast technician? Finally – an app for that

US cable giant Comcast is offering some subscribers an app that tracks the whereabouts of its technicians before they arrive for a service appointment. So if you're waiting around for ages wondering where he or she is, there'll be a light at the end of the tunnel. The ISP said its MyAccount app, available on iOS and Android …

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  1. Christian Berger

    Not sure if they are actually complaining about the technicians

    I'd rather assume they got that for not upgrading their networks and throttling their users while mandating for a non free Internet.

    Of course to the normal user that's just "Youtube doesn't work and the technician didn't do anything about it".

    2 0 Reply
  2. Swarthy

    What does the app do when...

    The Tech no-shows? In my past experience w/ Comcast, only once did the technician ever show up. I got billed for the other two, but they were never there.

    0 0 Reply
  3. Crazy Operations Guy

    Only for iOS and Android

    God I hate it when companies do that and they don't offer a webpage for the same information, which would be easier to do. Although most 'apps' are just a container for a webpage anyway...

    0 0 Reply
  4. cs94njw

    If they're 30 mins away - that almost certainly means they are on the way now.

    Which isn't the problem that needs to be solved.

    Gits.

    0 0 Reply

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