good thing I don't bank there ...
"The bank's executives must be wondering what might count as “doing IT right” "
Well not handing your customer's data over to a US company, required by law to give unrestricted and unquestioned access to the US govt. might be a good start. Makes me wonder how they intend to comply with the data protection act ...
Not that I expect any investors were thinking along those lines. They probably heard 'cloud' and immediately hit the sell button .. or heard 'IBM' and remembered the cluster-fuck that was Qld Health's payroll system ...