back to article Virgin launches TV Anywhere streaming

Virgin Media has launched TV Anywhere, a service which lets its cable telly subscribers view content on a laptop, tablet or smartphone over a Wi-Fi connection. Depending on a user's Virgin package, the service - similar to Sky Go and BBC iPlayer - provides streams of up to 45 channels and 4000 hours of on-demand content. As …

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  1. GreggS
    Meh

    Except....

    There appears to be a problem with the Tivo software and connecting to certain IP address ranges so i can't use the "Watch on TV" functionality on my Iphone as the box says it cannot connect to my home network.

    1. Anonymous Coward
      Anonymous Coward

      Re: Except....

      Have you connected it cat5 or powerline?

  2. Ben Rose
    Meh

    All your eggs in one basket

    So when the cable connection goes down you'll lose your internet, TV and now you can also lose TV Anywhere as it requires your wifi connection to be working?

    The main thing stopping me getting TV from Virgin is the fact that it must be awful to be in a house to have no TV or internet. At least when my internet fails I can watch TV right now.

    1. Lee Dowling Silver badge

      Re: All your eggs in one basket

      Then you probably haven't used Virgin a lot.

      The cable services are pretty independent. Sure, if you lose Internet you lose some of the VoD but generally the two operate (and fail) independently, even if run over the same cable to the local cabinet. I have lost precisely one VoD movie in 4 years (and they refunded and re-ran it for me) and not had 2-3 hours of Internet outage in total.

      Plus, if you're that worried, don't take the Internet part. Take the TV package, combine it with your normal ADSL connection, viola. Still stream because you're a TV subscriber, still have (in your eyes) reliable Internet. And still be able to stream inside your own house even (the point of this service, like Sky Go, is that you can watch your Virgin TV anywhere there's Internet).

      But, to be honest, the only company I've seen rival Virgin's connection for me was actually PlusNet, pre-BT takeover. And that's saying something, because PlusNet were fabulous and I think I used their free "fallback to modem" thing once or twice in ten years.

      - A happy SuperHub user (in modem mode, obviously, because I'm not going to *ASK* for trouble).

      1. rich_a
        Pint

        Re: All your eggs in one basket

        100% agreement with Lee here. Generally if the internet breaks, your TV service will be fine. If the internet breaks, it usually means VOD breaks too as it loses the return path. More bizarrely, we've had our Virgin phone service lost in the past (vandalism to street cab) but the TV & Internet carried on working fine anyway.

      2. VinceH

        Re: All your eggs in one basket

        "The cable services are pretty independent. Sure, if you lose Internet you lose some of the VoD but generally the two operate (and fail) independently, even if run over the same cable to the local cabinet."

        Hmm. I don't think I've ever had one fail without the other. Whenever one goes down for me, they both do. (ooer, missus).

        Admitedly, it doesn't happen often (and when it does it's always when it's least convenient, obviously) but it's always been both together.

    2. Anonymous Coward
      Anonymous Coward

      Re: All your eggs in one basket

      "The main thing stopping me getting TV from Virgin is the fact that it must be awful to be in a house to have no TV or internet. At least when my internet fails I can watch TV right now."

      What would you do in a power cut? (Serious question)

      Also, if you're using Freeview (you don't say if you are) you can keep the Freeview (and probably Sky equipment with free channels) connected as a backup is going without would cause you that much pain.

      1. Jon Massey
        Thumb Up

        Re: All your eggs in one basket

        My switches, APs, router, modem are all on some fairly meaty UPSen; the laptop has an extended battery pack - still maintaining internets during a powercut is simple!

      2. Mattjimf

        Re: All your eggs in one basket

        "What would you do in a power cut? (Serious question)"

        Laptop and 3G dongle worked fine for me the few times power has gone off (houses being built near by, electric off for a few hours a couple of times).

      3. The BigYin

        Re: All your eggs in one basket

        "What would you do in a power cut? (Serious question)"

        WTF? In a power outage your biggest concern would be TV and Internet? Good grief. Someone has their priorities the wrong way round. In such a situation the steps are as follows:

        1) Secure your property (lock all windows etc)

        2) Proceed to nearest pub that has power.

      4. John Brown (no body) Silver badge
        FAIL

        Re: All your eggs in one basket

        What would you do in a power cut? (Serious question)"

        Lots of replies to this question which just go to reinforce the stereotype image of the young nerdy geek.

        Obviously none of you are old enough to remember the 3 day week, power cuts, winter of discontent etc. and the blip in the population figures 9 months later. Jeez guys, get a wife!! (not necessarily your own)

    3. vic 4
      WTF?

      Re: All your eggs in one basket

      > must be awful to be in a house

      Must be awful to live in a house where no tv or no internet means it's awful to be there. What you going to do if the electricity goes off, everyone going to hundle around your mobile until the battery dies?

      1. Anonymous Coward
        Anonymous Coward

        Re: All your eggs in one basket

        Or indeed just read a book (by Kindle/Kobo etc or even dead tree) or who knows, even perhaps talk to any other people who may actually share the same living space?

        1. vic 4
          Thumb Up

          Re: talk to any other people

          How could you do that? There'd be no facebook ;-)

  3. Anon the mouse
    FAIL

    Loading anywhere!!!

    On demand - no problem.

    Anything streaming related..... Loading.........loading.............loading........

    I'll leave it in another tab and see what happens in the next day or so.

  4. Tom7
    Thumb Down

    And I still can't stream recorded shows from my Tivo. Ah, the stupid, it hurts.

  5. wabbit02
    Devil

    in a feild

    waits of sky to raise ASA complaint over the use of the word "anywhere"......

  6. Anonymous Coward
    Anonymous Coward

    No mention of Windows phone...

    .. or Windows store.

  7. Alex Walsh

    "Android in 2013". According to the Guardian/Kantar Worldpanel ComTech, Android had an 8% point lead over IOS back in January and yet the minority OS is still getting preferential treatment?

    1. Ben 47
      Thumb Down

      iOS isn't just phones

      That survey said it overtook on Smartphones, but doesn't mention iPads and iPods, which can also run the TV Anywhere app

      According to this page, iOS is still bigger than Android when looked at across all devices http://www.complush.com/android-vs-ios-in-market-competitive/

    2. vic 4
      Unhappy

      re: Android in 2013

      never mind android's market share. Virgin mobile pushes android phones! No apple devices available from them on a contract. Once again virgin are screwing their loyal customers.

      1. Martin
        Happy

        You're all missing the real reason why iOS was done first...

        ...it's because the senior management of Virgin Media have all got iPads and iPhones.

  8. ukaudiophile

    I wonder what has happened to the PC software which allows you to upload and download to a Tivo hard drive, and to watch Tivo programs on a PC.

    I know this software is available in the USA, but Virgin have been very quiet about this functionality here in the UK.

    Has anyone heard any further news about this software?

  9. Anonymous Coward
    Anonymous Coward

    How many accounts?

    How many accounts for family members does this support? Is there a concept of admin so children can watch but not mess around or accidentally screw things up?

    1. Ben 47

      Re: How many accounts?

      You can give access to 5 additional users, and set an appropriate viewing age restriction for each one, but they would have to access it via one of the 2 registered devices

  10. VWDan

    Was excited...

    ...now I'm bored. I work away a lot so this seemed like the answer to my prayers.

    However, it won't register my laptop (On both IE9 and Chrome - in fact, it warns me Chrome is unsupported), Android isn't ready and besides which I can only register a maximum of 2 devices. I think I can set my fiancée up with her account, but even so, 2 devices per person is just stingy nowadays. We already have 5 regularly used devices between us (Laptop each, phone each and she has an iPad) and I was hoping to treat myself to a tablet at some point.

    1. Anonymous Custard

      Re: Was excited...

      And if it's anything like SkyGo or iPlayer, depending on how far you work away (ie outside a UK IP address) then it may not work anyway, at least without a UK VPN or other such IP tomfoolery.

      At least iPlayer has its desktop version for downloading and offline usage, albeit with having to remember to stick all the stuff on your HD before you go a-wandering...

  11. DJ Smiley
    Thumb Down

    Adobe.... they still exist?

    Seriously though the messages of "updating adobe DRM module" followed by "Can't contact adobe server" == los

  12. graham_

    2 device limit though

    Is that the same as Sky?

    Even with just two of us in the house it would be nice to have on each phone and a laptop..

  13. The BigYin

    Shame it doesn't work on PC

    According to their site (and I quote): "All you need is a PC or Mac, laptop, iPad, iPhone or iPod Touch..."

    Well there's the first alarm bell, a Mac is PC or a laptop and when they say "PC" they really mean "a computer running Windows". Nice.

    At least the stupid OS-block is gone and it at least lets me log in and even list the show. But work? Nah. No worky-worky, fails at "Detecting device, please wait". And how hard is it to "detect"? The information is in the User Agent FFS! All rather odd as iPlayer is just a Flash app and that works perfectly (as doe Demand 5, 4od etc). So there is no real reason why it couldn't work on GNU/Linux and it's Virgin (and maybe Sky?) that seems to be screwing this up.

    Runs nicely with the OS-block by-pass trick though (VM Forums post).

  14. Anonymous Coward
    Anonymous Coward

    "You must be logged in to access this content."

    So I click the "Sign In" button: "Access denied

    Sorry, it seems you do not have the right to access this area of the site."

    Great job, Virgin.

  15. Anonymous Coward
    Anonymous Coward

    " lets its cable telly subscribers view content on a laptop, tablet or smartphone"

    Erm, not so broad a scope. Google chrome has the biggest market share for browsers....not supported by VM TV Anywhere. Android has 75% of smart phone market under its belt....Android not supported.

    Not to mention the live streams do not actually work, or the fact most customers have problems streaming youtube or anything else anyway.

    When VM say they will do something in 2013, it is guaranteed it will be December 2013 or March 2014 after a few moved dates. Upload Speed increase took over 18 months for some customers to get, double speed is going to be a year or more late for some customers. Don't hold your breath for VM to get TV anywhere right and on time.

  16. Chris 171
    Thumb Up

    It works in Opera!

    Surprised me that one, just a few login circles to negotiate and the streams pours fourth, in not to shabby quality either.

    Very glad also to see the Sky sports channels included, roll on the Droid app and playing recorded content direct from the box.

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