No resolution to fasthosts virtual hosting issues
Still no resolution to the virtual hosting issues. Even now, they have at least 150 virtual servers affected (which they admit to), but I'm guessing the actual number is a lot higher. No sign of any resolution in sight - it's a complete meltdown.
My server has been up and down 7 times since last weekend, and not responsive for > 80% of the time, each time they restart it, but they can't actually fix the issue which is causing this for everyone, and can't or won't give an eta for a fix. I've already lost all my reselling customers.
Their website is still accepting new virtual host customers, and claiming there are no 'system issues' ongoing - how can this be the case given their virtual server platform can't run a server for more than a few hours without a reboot? I think the legality of that is dubious, to say the least.
They have now posted a fix on their site which at least sets things up so we can in theory restart a server ourselves - so isn't that nice for them. They don't even have to get any more support tickets, they can just sit back, while we just have keep pinging our servers and restarting them every couple of hours when they go down.