back to article Free users become losers as AI startup with AWS bills to pay pursues viral opportunity

Speech recognition purveyor Otter.ai has added the ability to offer realtime transcription of Zoom meetings, at the expense of some elements out of its free plan. Otter makes a very well-regarded realtime speech-to-text app that works well even on low-end smartphones and can handle multiple speakers reasonably well. The …

  1. Pascal Monett Silver badge

    If it works well, it's worth paying for

    It is good that they keep a free tier available, some people obviously don't have that much use for audio transcription. But it is indeed perfectly normal that they adjust their offering to market conditions. Regardless of the desires of the investors, if they have a good product it would be a shame for the company to fold because they couldn't hold the demand and stay alive at the same time.

    Let's just hope that they don't use servers in China.

  2. c1ue

    Seems like a doomed business model.

    If it succeeds, Zoom copies it.

    1. Quinnypig

      Too late. https://support.zoom.us/hc/en-us/articles/115004794983-Automatically-Transcribe-Cloud-Recordings-

  3. Chris the bean counter

    AWS

    Doesnt AWS offer a transcription service?

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