back to article Make haste slowly when deploying tools to cope with global coronavirus pandemic

IT projects with vast resources and years of planning all too often result in horrendous messes or failures. So what to do if you need to stand something up in a hurry to give your business extra capability or resilience during the coronavirus pandemic? Or if the boss likes the idea of the many free offers for collaborationware …

  1. davenewman

    We did it in 2 weeks

    What did we do? Find services to run the Green Party conference online, quickly eliminate unsuitable ones, get a demonstration from two of them, picked one to go with and then set up a completely online conference in one week.

    Unlike the consultants quoted in the article, it was not a case of creating new software or installing existing software on our machines. We just chose which software as a service offer to use. Nor did we try to integrate it with our existing software. We didn't try to set up single sign on. Instead we sent emails to members with a link to where they could register on hopin.to.

    There were inevitable user experience problems as there had been no time to train anyone except the speakers and the digital support volunteers. But still 350 people took part on Saturday. We can an online video conferenced help desk all day, sorting out user problems as they occurred.

    The big company mindset and rules prevents rapid adaptation to changes in the environment. Expect both the biggest and smallest to collapse over the next year.

    1. Anonymous Coward
      Anonymous Coward

      Re: We did it in 2 weeks

      To be fair the "big cmpanies" my circle of friends and I are involved in seem to be handling this without too much bother. There were lots of support calls last week but it's calmed down now.

      The biggest problem has been people working on poor quality WiFi.

  2. Pascal Monett Silver badge

    'try our solution for COVID-19'

    A big red flag indeed. It likely means they weren't there before, but cobbled something together in a hurry to profit from the situation.

    There are no products "for COVID-19". There are videoconferencing products, there are networking products and there are calendar and planning products and all of them have existed before this pandemic. Analyze one of those for suitability and steer clear from the ones who have just popped up now.

  3. Anonymous Coward
    Anonymous Coward

    Our $BIGCORP is turning on MFA for the VPN this very week in the midst of a global pandemic

    Yes, our IT department have proven once again they're a bunch of tools but at least I can look forward to kicking back and relaxing at home.

  4. Anonymous Coward
    Anonymous Coward

    The biggest problem is the HR department. They hire people who should never be allowed to touch a computer to fill positions that require knowledge of, and the daily use of a computer.

  5. HildyJ Silver badge
    Thumb Up

    The two questions

    First, do you want it cheap, ASAP, or right? Choose one and only one. Hint -there is only one correct answer.

    Second, can you afford it? As the man says "If you can't afford paying for something forever, don't start" and don't forget that costs include your IT support costs.

    1. veti Silver badge

      Re: The two questions

      That's easy. If it's not both cheap *and* ASAP, it's not right.

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