Re: Maybe I'm just REALLY slow
I was on one of the bridge calls and was shocked when one of the SFDC people said something like (I'm paraphrasing and I hope I'm recalling this correctly) "We couldn't roll back what the script did."
What the F?
You allowed a script to be run in production, in a multi-tenant environment, that affected permissions on data, and you didn't have a rollback plan if the s**t hit the fan?
Somebody needs to be fired over that one. Not the person who ran it, because they were probably just doing their job. But the person who allows such scripts to be run in production with no rollback plan needs to be fired.
They kept apologizing on the call. You know what that means? Nothing. Stop apologizing and fix your damn processes and institute mandatory rollback ability on ALL scripts run in production!