I do like the Surface but.........try getting it fixed.
On the surface, a straightforward crime and then there was the theft of the items as well.
Too may stories about the Surface having a component go bad after warranty period ends and the poor bloody owners are being told by Micro$oft they will just need to buy a new one. Gone are the days when you could pull down a machine, de-solder the naughty, recalcitrant part and replace it. Now even the manufacturer is unable to fix their own product.