back to article NHS England digital boss in hot water over 'puff piece' written about her future employer

Departing NHS England digital exec Juliet Bauer has been slammed for writing a "puff piece" that praised her new employer, app biz Livi, without mentioning she would start work there in a matter of months. Bauer was revealed to be ditching the public sector for the video GP firm on 11 January. Just three days later, she …

  1. RobertLongshaft

    Socialised heath care, like all socialism is inherently evil.

    Sure it'll give your old mum a new hip but you probably paid 10x the actual cost of the procedure through taxation of your entire family.

    It's like idiots who claim in false insurance claims, immediate benefit now but everyone (including you) pays for it for the rest of their working lives.

    1. Rich 11 Silver badge

      Sure it'll give your old mum a new hip but you probably paid 10x the actual cost of the procedure through taxation of your entire family.

      Did you actually read what you wrote? Are you capable of understanding why that is not in any sense a reasonable real-world comparison and an utterly invalid argument?

      You are Daniel Hannan and I claim my £5.

      1. Anonymous Coward
        Anonymous Coward

        Ugh. Look at the other stuff he drools out via his keyboard.

    2. hmv

      The available evidence seems to indicate that you're spouting rancid rhino shit.

    3. Reaps

      Like all selfish heartless twats,

      you miss the point of the NHS (until you and your relations need it, then you whine you had to wait an hour).

      It means people can be useful members of society without be worried every 5mins that if they get sick they will be bankrupted (see USA shit show!).

      Fuck it, why don't you just fuck off to USA and give that a try before you start shitting on the NHS.

      1. SharpOB

        Yep. Over your lifetime, you will probably pay more to the NHS than you get out of it - but you also get treatment for free, and as such you don't get sudden unpayable fees that ruin you.

        1. Insert sadsack pun here
          Alert

          "Over your lifetime, you will probably pay more to the NHS than you get out of it"

          I fucking hope that will be the case over my lifetime, as it will mean I haven't got very sick. I'd be happy never to see the inside of a hospital ever again.

      2. Anonymous Coward
        Anonymous Coward

        Fuck it, why don't you just fuck off to USA and give that a try before you start shitting on the NHS.

        I think he's American, judging by his extreme anti-socialist rant.

        1. Doctor Syntax Silver badge

          "I think he's American"

          It sounds like it. I suppose we just have to put it down to limited experience and a consequent bad case of Dunning-Kruger.

          1. W.S.Gosset Bronze badge

            > consequent bad case of Dunning-Kruger

            Nurse!! The screens!!

        2. katrinab Silver badge
          Black Helicopters

          Most of their bots and sockpuppets are made in [communist] Russia.

        3. Anonymous Coward
          Anonymous Coward

          He's an English, Uk residing American-loony-conservative-wannabe who literally gets his news from Fox. Just read his posting history, it's full of fox-reported bollocks. He may even be Trump in disguise!

    4. Anonymous Coward
      Anonymous Coward

      Lets see, the article talks about someone clearly lining their own pockets at the expense of the NHS. This is what politicians have been doing as well, outsourcing whatever they can. There is even a law that lets companies sue the NHS over contracts they don't get. Who thought that one up?

      So you see it isn't really socialism any more, it's corporate greed, that's why it costs so much.

      You could always move to the full capitalist model and watch poor people die or get Ubers to hospital because they can't afford the ambulance or find themselves with thousands of pounds of bills because they went to the wrong hospital. Then there's medication such as insulin not being affordable and people dying. I think I'd rather stick to what we have though I fear at some point we won't have a choice anyway.

    5. Hollerithevo Silver badge

      @ Mr 'erm' Longshaft

      Stating something does not make it true.

      If so, let me state that 'Capitalism is inherently evil.'

      Sure, it will give you money if you agree to the terms of the bosses, but you probably end up giving them 10x the actual cost of your wages in productivity that lead to profits you never share, as salaries are always the smallest they can be under pure capitalism*.

      Its like idiots who claim that laisez-faire economies benefit everyone, when in fact it is the less well off who pay for it every day of their working lives, indeed their lives, while the rich get ever richer.

    6. Anonymous Coward
      Anonymous Coward

      Not perfect but brilliant

      The NHS, like Australia's Medicare, sure isn't the model of efficiency and particularly outstanding value.

      But it sure as shit beats the alternative: the bankruptcy, suffering or premature death of poor people.

      1. This post has been deleted by its author

      2. Anonymous Coward
        FAIL

        Re: Not perfect but brilliant

        I used to think that.

        Until a close family member got seriously ill, when I discovered the reality. The NHS is worse than useless.

        Far, far worse.

        They strung her along with a promise of an imminent operation ("week after next" timeframe) for month after month, while the cancer spread and became inoperable.

        Without the NHS, we'd have made alternative arrangements several months earlier, and she'd very probably be alive and well today.

        1. Anonymous Coward
          Anonymous Coward

          Re: Not perfect but brilliant

          Been on the cancer pathway and I was seen within a few days of suspected diagnosis and gone through all the various scans - they didn't mess about at all.

          Sorry for your loss. Never experienced that with the cancer care at my hospital.

    7. Adrian Midgley 1

      That is

      Balls.

    8. PhillW

      Do you have the same view about the fire service? "They sit around watching TV, and sleeping while on duty"

      About the Police? "Just wander around the streets and sit in cars"

      The Army? "Just play with guns all day"

      You really are a prick of the first order.

      Me? Happy to pay 100x what I take out of the NHS, the health of my fellow citizens means I can enjoy a fairly smooth and trouble free life.

    9. localzuk

      Funny thing is, I'm happy with my, what, £100 a month (about 20% of my tax amount) that goes to healthcare. Happy to pay it every month for the rest of my life in fact. That covers me for yearly checkups, 4 blood tests a year, will have me on dialysis if my kidneys do eventually pack in, cover the cost of a kidney replacement if I need one, and cover any injuries I do to myself when I'm at work.

      Best bit? I can carry on working, and being a functioning member of society, helping educate the next generation of doctors, teachers, crazy anti-socialists, and whoever else society ends up with. I don't have to worry about being hit by a big bill of my health gets worse - all I have to do is live my life. If I get ill my focus would just be on getting better, and not on worrying about bills.

      Seems like a great deal to me - and the vast majority of people in the UK agree.

      1. Symon Silver badge
        Pint

        Let me start by saying I don't agree with the OP, and I believe that the NHS is a "good thing".

        The cost of the NHS is £2,273* (2016-17) for every man, woman, and child in the UK. (Other genders may be available.) If you're paying 6k a year in tax, well done, you're doing OK. If you're employed under PAYE, you're earning around £40,000# per annum. But I reckon you're paying more than £100 a month. Your NI contributions are £320 a month, and remember your employer is paying about 50% more than that in employers' NI, which your employer could give to you if they didn't have to pay it so it's a (not very well) hidden tax on you. Anyway, my point is, as someone earning considerably more than the median salary^ I expect you're paying more than you think. Good health! --->

        * https://www.theguardian.com/society/2018/jul/02/is-the-nhs-the-worlds-best-healthcare-system

        # https://www.reed.co.uk/tax-calculator?salary=40000

        ^ https://www.theguardian.com/money/2018/may/12/salary-what-get-paid-talk-about-it-makes-brits-cringe

        1. StewartWhite

          You're assuming that NI is purely for healthcare when it also covers other benefits that cost a signficant amount to the public purse, e.g. the state pension, so your figures don't stack up I'm afraid.

        2. Rich 11 Silver badge

          which your employer could give to you if they didn't have to pay it

          Could, but probably wouldn't.

    10. Roj Blake Silver badge

      The amount the average UK citizen pays in to the NHS during their lifetime is a fraction of the cost of comprehensive health insurance in the US.

      1. Symon Silver badge
        Unhappy

        Whatever you pay, iatrogenic disorders are (probably) the third leading cause of death in the USA.

        https://hub.jhu.edu/2016/05/03/medical-errors-third-leading-cause-of-death/

        It seems that the research says the same for Western Europe. Turns out that doctors are just as crap at their jobs as the rest of us are at ours...

        1. W.S.Gosset Bronze badge
          Headmaster

          Preventing medical errors:

          Interestingly, the single biggest "fix" for that, is Checklists for the doctors & nurses. The USA research results are really quite startling, in terms of collapsing the error rates.

          There was a push a few years back in the USA to roll them out mandatorily.

          Unfortunately, there's strong pushback by the medical staff. Takes the fun out of the job, or they feel it belittles their professionalism, or something, apparently.

        2. jmch Silver badge

          "iatrogenic disorders are (probably) the third leading cause of death in the USA.... same for Western Europe"

          Or, turns out that medicine is REALLY hard and in spite of however many advances are made, the human body's complexity is still VERY far beyond being fully understood.

          "Turns out that doctors are just as crap at their jobs as the rest of us are at ours..."

          Or maybe they're just doing their best in circumstances where, for reasons best known to hospital administrators, you get the most junior doctors doing 30-hour shifts instead of splitting shifts into more reasonable times and having more senior staff on call

    11. Mycho Silver badge

      Show me on the wallet where the nasty-wasty AOC plans to hit you.

    12. Jamie Jones Silver badge

      Robert Longshaft... Whose only purpose in life is to make "Bombastic Bob's" (what is it with all these Bobs?) socialist views seem less wacky!

    13. jmch Silver badge

      "Sure it'll give your old mum a new hip but you probably paid 10x the actual cost of the procedure through taxation of your entire family."

      Healthcare costs and outcomes are pretty well known for developed nations...

      NHS - a fully 'socialized' system paid solely through taxes is just about average for developed nations. Outcomes are OK to good, waiting times can be pretty long BUT accessible to anyone. Whoever wants to skip the queues can pay for private treatment by paying directly or through insurance.

      US - has fully capitalist system paid directly or through insurance, with one party fighting tooth and nail to remove insurance coverage options for poorer people. Average treatment costs are 2.5 times that of the average for developed nations. Outcomes are good... if you can afford them. If you can't, tough luck.

      Switzerland - hybrid capitalist system where basic healthcare is covered by obligatory insurance bought on the open market and regulated by federal government. The costs are about 1.5 times that of the average for developed nations. Outcomes are great, waiting times counted in days not weeks or months.

      So, while UK system might not be the best, it's certainly not that expensive and it WILL give your mum a new hip whether she's rich or poor.

      "Socialised heath care, like all socialism is inherently evil."

      Holy crap, you seem a bit confused as to what 'socialism' actually is. Are you by any chance from a country where it's equated with 'communism', which is a VERY different thing?

    14. Spazturtle Silver badge

      The US government pays more per capita on healthcare then the UK government does. So you 'logic' doesn't work.

      1. Anonymous Coward
        Anonymous Coward

        Yes, the resistance to single payer in the US isn't down to cost, it's down to the bribes and influences of the insurance industry.

    15. Anonymous Coward
      Anonymous Coward

      National Insurance and NHS

      I've only ever needed the NHS acute care twice in my life. One, which placed me in critical care and the other from a serious car crash. I was concious when I got to A&E - the staff had all been paged - they half expected me dead/dying. I remember them forming a line and working through their RTA procedure and was seen my every departments consultant, stiched up, drugged and mended all from the A&E bed.

      For that incident alone, I don't begrudge handing over NI and tax for the NHS or the front line staff.

      A relative had an accident in the US - we were stopped at a checkout to pay the ~£10K USD for her first nights stay. Long live socialised healthcare, I say.

  2. Anonymous Coward
    Anonymous Coward

    Prosecute for misconduct in a public office and a few months in Styal Prison should do the trick. We should get rid of more useless idiots on the NHS gravy train like Juliet Bauer and hire more doctors and nurses with the cash saved, you know, proper health professionals and not twerps like Joanna Clore from Green wing.

    1. Anonymous Coward
      Anonymous Coward

      a few months in Styal Prison should do the trick

      you might have not heard of the latest proposals from our masters, in order NOT to save money, but to provide the best outcome for all involved, they believe all those sentenced to less than 6 months should serve it in their community. Unfortunately, it was not a good day to bury this news, as this proposal caused quite a stirr, but not a round of public applause. Anyway, fast forward a few years and the dear lady will probably qualify for home office treatment (and I don't mean having her papers lost by home office, that never happens).

    2. Anonymous Coward
      Anonymous Coward

      No, penalise the company

      Just place an NHS internal ban on contracting with them for, say 24 months.

  3. Mr Dogshit
    Headmaster

    There is no such verb as "to pen"

    There is no such verb as "to pen"

    1. Alister Silver badge
      Headmaster

      Re: There is no such verb as "to pen"

      There is no such verb as "to pen"

      Of course there is, go and look it up.

      1. Anonymous IV
        Headmaster

        Re: There is no such verb as "to pen"

        Indeed there is, as Alister says.

        It is unlikely that the centuries-old habit of forming verbs from nouns will cease in the foreseeable future.

        1. DiViDeD Silver badge

          Re: There is no such verb as "to pen"

          Too true. Here in Arsetrailer (admittedly, not always the first country that springs to mind when looking for linguistic exactitude), when someone dies, they are farewelled

          1. W.S.Gosset Bronze badge

            Re: There is no such verb as "to pen"

            Really? Granny only got buried.

            Dammit, we missed a trick.

          2. Anonymous Coward
            Anonymous Coward

            Re: There is no such verb as "to pen"

            I hope she fares well too but I have doubts as to her being in her absolute best health

          3. Pen-y-gors Silver badge

            Re: There is no such verb as "to pen"

            Too true. Here in Arsetrailer (admittedly, not always the first country that springs to mind when looking for linguistic exactitude), when someone dies, they are farewelled

            Seems reasonable - it's possibly just an old usage in UK English that got "transported" to Oz (just kidding) where it survived. Like the 16th century Englishisms that survive in Merka, such as gotten.

            I'm reading a lot of old newspapers from the 1880s at the moment and they frequently use 'farewell' as a verb On Sunday last Miss Evans of Tenby farewelled the Tenby Corps, and has gone out as a officer in the Salvation Army. (1888)

            And in modern Welsh there is the verb ffarwelio = to say farewell.

      2. Pen-y-gors Silver badge

        Re: There is no such verb as "to pen"

        But in an attempt at exactitude, can 'to pen' be used if a pen isn't involved in the process? Should we be saying 'to keyboard' instead?

        And thing of keyboards, of course we have lovely examples of words changing slightly - to us a typewriter is an obsolete machine for making neat words. But originally the 'typewriter' was the machine operator - e.g. someone could work as 'a lady typewriter'

        1. Mycho Silver badge

          Re: There is no such verb as "to pen"

          Technically, the verb 'type' comes from exactly the same standard. In Middle English the word 'type' meant a symbol, most often a carved one, thus pressing carved (or moulded) symbols against paper to make words became typing. Though there was an intermediate stage where people set types into frames in order to print pages at a time which was known as typesetting.

          Type meaning category came later and also referred to a symbol representing that category.

    2. The Nazz Silver badge

      Re: There is no such verb as "to pen"

      My sheepdog disagrees with you. And further, it's due to be let out to leave some of your namesake in the borders.

    3. Anonymous Coward
      Anonymous Coward

      Re: There is no such verb as "to pen"

      >There is no such verb as "to pen"

      I've just baked some humble pie using a recipe penned a long time ago that is favoured by shepherds while penning their flock, fancy a slice ?

    4. Symon Silver badge
      Facepalm

      Re: There is no such verb as "to pen"

      Dogshit, did you think about it as you penned that missive?

  4. depicus
    Go

    Easily led or stupid

    Either she was coerced into writing it by her new employers, in which case it's a bonus she's left the NHS if she's that spineless or she's stupid enough to think nobody would notice this conflict, in that case good riddance I hope your replacement has more common sense.

    1. Symon Silver badge
      Paris Hilton

      Re: Easily led or stupid

      or both. Just sayin'...

  5. StuntMisanthrope Bronze badge

    Not technical.

    This one’s really easy. Create a low level heath hardware programming standard with opensource drivers. That takes care of the expensive machines and support. #next

  6. Anonymous Coward
    Anonymous Coward

    she name-checked Livi

    I don't think she was that stupid to do it because she's that stupid to do it. Rather, she was arrogant enough to do it, because "what are you gonna do about it now, you miserable (...)" And she might very well have been right :/

  7. Hollerithevo Silver badge

    'Largest and most trusted'

    Livi is the 'most trusted'?? As voted for by whom? I have never even heard of them, let alone trusted them.

    1. Andy The Hat Silver badge

      Re: 'Largest and most trusted'

      "In a independent survey, conducted just outside the Livi head office, 43% of respondents looked over their shoulders and said they would trust Livi, 7% used expletives or computer jargon, 49% said they run private gp practices and the remaining respondent obscured her face with an NHS umbrella and asked us to not mention the G4S security man with her sack of money ...

      When we contacted Livi for comment we were told we had a fungal nail infection and should go to a gp for advice.

  8. Anonymous Coward
    Anonymous Coward

    Makes my blood boil

    It's so fucking blatant and she clearly doesn't give a fuck. It's all about the money. During my time at the NHS you see these managers and directors all over the place and that is the MASSIVE issue with the NHS, the management. In a past Trust the "IT stakeholders & Directors" got taken to silicon valley so HP could show them their new kit. Why did they have to go to the US to see it? Surely not because HP paid for it on the understanding they'd get the contract? Surely not. Said people came back with "free" coughbribescough all in one tablets when they got back. Pointing out they were technically bribes was responded with "No they're not, they are test units". Really? So why wasn't anyone else allowed to fucking use them and why did they go home with you.

    Cocks. She now joins those past cocks in the cock list.

  9. Buzzword

    Jaw-droppingly inappropriate, yet perfectly legal

    If only Meg Hillier was some kind of law-maker, perhaps even a member of the ruling party, and thus able to propose a new law making this sort of thing illegal.

    1. Anonymous Coward
      Anonymous Coward

      Re: Jaw-droppingly inappropriate, yet perfectly legal

      In Meg Hillier's defense, the prospect of these type of white collar actions being made a criminal offence would likely result in heart attacks or resignations from almost all top level public sector management. It might even bring whole sectors of the public sector to a standstill. Or expose the fact most of these positions are overpaid for what they actually deliver in terms of value to both the organisation and the electorate (who are the shareholders)...

      Won't anyone think of the highly paid bureaucrats?

      1. Pen-y-gors Silver badge

        Re: Jaw-droppingly inappropriate, yet perfectly legal

        would likely result in heart attacks or resignations from almost all top level public sector management

        Oh dear, how sad, never mind. Thank you Windsor Davies

        That may have the side-effect that we get people in top level public sector management who are there because they believe in the public sector and working to do the best job for the public, rather than seeing the job as a short-cut to excessive wealth at the expense of the public. There are highly competent people in our society who are driven by other things than avarice and greed. They usually end up in junior positions, actually helping people, rather than climbing the greasy pole.

    2. Anonymous Coward
      Anonymous Coward

      Re: Jaw-droppingly inappropriate, yet perfectly legal

      I think you overestimate the ability of the ruling party to pass legislation.

    3. Pen-y-gors Silver badge

      Re: Jaw-droppingly inappropriate, yet perfectly legal

      Very true - IF she was a member of the ruling party, but she aint't. She's Labour (Chair of Public Accounts is always(?) from the Opposition I think)

      And Parliament is too tied up with destroying the UK to have time for little things like this.

  10. This post has been deleted by its author

  11. Anonymous Coward
    Anonymous Coward

    Plus ça change

    A look at her LinkedIn profile is interesting. Posh school... marketing job... marketing job... "Head of Digital at NHS England".

    So basically another case of someone from the right background being able to talk the talk, and landing themselves a position at the top table for which they're unqualified. I wonder what it is about the British public sector that attracts so many enthusiastic amateurs.

    Posting anon as someone in NHS tech who never saw anything (useful or otherwise) come from her area.

    Good riddance. If she's going to be inept she can at least do it on the private sector's dime.

  12. Anonymous Coward
    Anonymous Coward

    In it, she name-checked Livi, commending its work on the continent and warning the UK would fall behind unless the NHS "radically speed up digital integration and encourage a fundamental shift in how care is delivered".

    No we don't need to radically speed up digital integration. We need to plan it correctly and make sure it can deliver what we want it to without costing billions.

    1. Laura Kerr

      Bless

      "make sure it can deliver what we want it to without costing billions."

      You're new to the world of government IT, aren't you?

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