Re: It should just work
It should just work
For any other type of product, such as the police car itself, the customer expects it to just work.
It is time the computer industry stopped blaming the customer and made better products.
No-one should need to learn how to drive and get a drivers license, it should just work.
No-one should have do a mechanic's apprenticeship to become a mechanic, cars should just fix themselves.
No-one should have to go to university for 6 years to become a doctor, health should just work.
No-one should have to spend 1000 hours learning how to fly a plane, it should just work.
No-one should have to learn to read and write, it should just work.
No-one should have to learn to sew, clothes should just patch themselves.
IT and computer devices are still a technical field. People still need to learn some basic IT to use IT devices. Jut because IT is ubiquitous doesn't mean it doesn't (or shouldn't) require some level of knowledge, some learning curve. Do you really expect someone who's never driven a car before to be able to be put behind the wheel of a manual and just drive it around town, knowing the road rules, the techniques (not just steering the car, but how to keep constant speed, what to look out for)?
Why do people expect highly complex, highly technical, devices to require less knowledge and skill to use than getting a drivers license?