back to article UKFast bit barn yarn: 'Cisco switch glitch' leads to service ditch

Manchester-based hosting outfit UKFast has fingered a Cisco switch as the root cause of a service wobble that has caused grief for some customers. "Engineers received multiple network alerts affecting part of our infrastructure," the business said in a status alert at 0927 BST this morning about an outage that started at 2250 …

  1. gerdesj Silver badge

    "so the incoming mains supply was lost to the bit barn and generators failed to pick up the slack"

    They are not generators then, just lumps of stuff taking up space ..

  2. A Non e-mouse Silver badge

    an as-yet-unspecified technical glitch

    You mean someone did a "reload" without a "write mem" before hand?

    1. Anonymous Coward
      Anonymous Coward

      or the flip, made the change, realised it screwed everything and rebooted to clear, only to realise they had committed it.

      Seen it happen both ways to many times.

      1. This post has been deleted by its author

  3. This post has been deleted by a moderator

  4. Doogie Howser MD

    Spelling mistake

    "CEO Lawrence Jones" should read "CEO Lawrence Jones MBE". Surely by now he must have changed his name by deed poll.

  5. Gene Cash Silver badge

    A Cisco spokeswoman sent us a statement

    "Wait, what happened? We haven't heard anything."

  6. Anonymous Coward
    Anonymous Coward

    Businesses have these sorts of issues all the time

    Unfortunately that's all too true for us at the moment.

    I'll also pass on to my team, who had issues getting through to UKFast and then spent all night and into the next day restoring service, that it just needed a reboot.

  7. Lord_Beavis

    @ A Non e-mouse

    You mean someone did a "reload" without a "write mem" before hand?

    You wouldn't believe the number of times our network group has configured a switch, boxed it up, shipped to site and then find out it has the default config when it's installed and powered up. All because of not using "write mem". It's like they let some pseudo journalists loose on it.

    (Post 3)

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