"it must have been tossed to the spam folder by accident"
Damnit! I thought I was the only one who used that excuse!
A gremlin within the spam filters in Microsoft's Office 365 today caused the cloud-based service to toss all incoming emails into the junk folder. On Wednesday afternoon, US West Coast time, IT administrators and users publicly complained of similar issues: their Office 365 email systems were marking legitimate messages as …
"I set myself up a gmail account specifically for work, all my internal company mail goes to O365, all external to gmail."
I'm sure it shouldn't need saying, but this is typically a gigantic no-no. If the company has a proper security policy and AUP you are violating them both. If they don't, they should and you would be violating them both.
Depending on your correspondence/job you might also be violating privacy/data protection laws in a manner that leaves you and your employer liable.
There's the irony, it was the "apply security patches" bit of our security policy that resulted in having to break the "don't use personal email for work" bit of our security policy. We were missing critical security alerts from vendors because they got "lost" by O365, it seems to have a real thing against certain Cloud and DevOps tools providers. It's well worth ensuring you have a secondary email address for such things simply to get a handle on the stuff that's not getting through to your work account.
Would be good if this was the only email issue today, but it looks like all the whole email system has melted. Unable to send or receive any emails and accounts that are still active are being flagged as not existing when trying to send to them with some emails generating bounce backs as undeliverable.
(edit - test email from our service supplier finally arrived after over 15 minutes. So could be a repeat of the issues we had the other week)
I have Office 365. From our systems I get an automated email every morning with system statistics from the day before. I have been receiving this email for years.
Every so often, Exchange 365 decides it's 'Clutter', and puts it in that folder. Every day, I tell it that it isn't clutter, and have it moved back to my Inbox.
After a couple of weeks of Exchange refusing to learn this simple fact, the email disappeared from 'Clutter' and from Inbox. I eventually found it in 'Junk Email'. I have now reported it several times as 'Not Junk' but it still puts the email in the Junk folder.
Needless to say, the email comes from the same domain as it is delivered to.
See, that's the point- One *shouldn't* have to whitelist the same domain that the system is authoritative for.
And don't even get me started on Outlook's Junk mail filters, which stubbornly Do Whatever The F&@k They Want, even after setting up stuff on Exchange (which it's supposed to honor) AND setting a group policy to manually whitelist a set of domains (which it's also supposed to honor).
I've been fighting that with Exchange On-prem here at [RedactedCo] with some of the automated reports that come from the machine next to it.
And this is why you never allow automatic updates on anything! But, of course, you have no such control over O365 et al.Not that you can tell that to the bean counters who are actually making these decisions. Or the IT departments who think that because it's trendy to do "cloud" then everything should be cloud.
obligatory python reference: This isn't an argument, it's just a contradiction.
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