back to article Foxtel choked on 65,000 new sign-ups to watch Game of Thrones

Australian pay TV broadcaster Foxtel has explained why it couldn't broadcast the new season Game of Thrones without trouble: more than 60,000 new subscribers swamped its systems. Australian viewers hit the ceiling on Monday local time after trying to be first-to-see the opening episode of season seven when a cascade of crashes …

  1. Daniel Voyce

    Baby steps

    I think Foxtel Now is a decent step towards providing a decent cord cutting service but this should have been foreseen and mitigated. The big problem overall with these kind of services is that now we are living in a world where we have (for the most part) an open internet that can provide instant gratification on pretty much everything, so therefore we expect to be able to view anything we want immediately, I would say that most people are happy to pay to be able to do this with little hassle.

    Foxtel does a really good job of bringing the majority of big shows to Australia either at the same time as it is aired in the US / UK (or within a few hours of it), the problem on all of these services (both cable and streaming) is licensing. Until everything is available in one place under one reasonable subscription then Piracy will keep happening.

    For example: In order for me to cover most of what I want to watch I pay for Foxtel Cable, Hulu, Netflix and Crunchyroll, this is probably close to $200 AUD per month, I don't mind paying for this as all of them produce decent content from my subscriptions, but there are still items that aren't shown on any available streaming service that I have to download in order to be able to watch or wait 2 years for them to be released on one of the above services, and once you get into setting up things like Sonarr to manage these for you, the ease of piracy vs trying to get something legally starts to become a draw!

  2. Anonymous Coward
    Anonymous Coward

    Meanwhile over at P2P...

    LOL

  3. Anonymous Coward
    Anonymous Coward

    real problem - they don't want to pay telstra etc

    ok so the IdP servers where so slow they experienced time out however you can solve that by expanding the number of servers fairly simply so the question is why did authenticated users experience problems ?

    they simply dont have the network capacity

    they dont want to pay for ports and bandwidth... typically a bandwidth provider (ISP) asks for 12 month contract on transit... they dont need it typically

    so they will take peoples money and not provide a service... it's their call

    1. HobartTas

      Re: real problem - they don't want to pay telstra etc

      I doubt that's the case because if your read their explanation here http://www.msn.com/en-au/news/techandscience/foxtel-reveals-source-and-scale-of-the-glitches-that-crashed-game-of-thrones/ar-BBEEZkR?li=AA4Zor&ocid=iehp where they say 'The company claimed the issue resided in its identity management (IDM) system' and also this here 'Ordinarily, the IDM handles around 5000 requests a day, the company said. But on Monday, it "was hit with 70,000 transactions in just a few hours".' how much bandwidth is used for authenticating credentials? I presume similar to online bank logins (several tens to a couple of hundred kilobytes perhaps) so if you take 'several hours' as say three hours (10800 seconds) then dividing this into 70,000 transactions gives about 6.5 transactions per second so hardly bandwidth intensive. I'd say its probably more of a case of slow implementation of a database server if anything probably running on some Raid 5 array of spinning rust with consequently low IOPS. I presume once people successfully logged on and got authenticated they had no problems with the actual downloads of the video stream which would be several orders higher in magnitude as far as bandwidth goes because there weren't any complaints in that area.

      1. Paul J Turner

        Re: real problem - they don't want to pay telstra etc

        I'm always suspicious when certain number ranges are involved.

        I wonder if some plonker counted new signups in a 16-bit unsigned integer that died at 65,535?

  4. Sanctimonious Prick
    Happy

    What's The Term...?

    (dons tin-foil hat)

    'Net Neutrality'

    That's it!

    Were Optus customers the worst affected?

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