Australia pick two for your National Broadband Network ?
1 ) Fast NBN,
2 ) Good quality reliable NBN,
3 ) Cheap affordable NBN.
Large retail ISPs have only picked cheap affordable NBN, at all costs. Speed and quality do not matter as they are selling to end customers and simply want the cheapest price to get as many customers as possible.
Maybe NBN should focus on delivering to the real end customer, 1) Fast, 2) Good quality reliable NBN. There are surely enough bad cheaper services available already and I can see no fast, good quality ones.
NBN should know who their real customers are to achieve success and remember a good service sells itself. Simply get on with that tool to measure consumer quality of service and strict mandates to deliver said quality of service to a customer and NBN may have a chance to fly. As it is many customers know they are being gouged with poor quality and slow NBN.
Same as it ever was...