The Dixon group are the very definition if incompetent. In the last 30 days i have had so much hassle with them i won't be actively doing business with them ever again if i can help it.
1) Order a TV on their website, shows as in stock at local Currys so i reserve and head on down. TV has been sold they have no stock!? But i reserved it!!!!! Somebody must have bought it on the shop floor as i clicked reserve the assistant tells me. So i just go home and get it from John Lewis instead.
2) Black Friday order 2 Tassimos in the Black Friday sale online for delivery. Only 1 turns up, ring up, they have no more stock to send me a second one and won't be getting anymore, i'm STILL waiting for a refund on the 2nd one. Why let me buy what they don't have stock of!
3) At work we needed 1 fridge, 3 microwaves and 4 kettles. Check local Currys for stock of the items. All in stock it said, so reserved them and went to collect. Nope, get there only the fridge is, they cannot find the rest so must not be in the stock room need to pick other items. WTF?!
So in short, Dixons stock control systems are pure utter crap and you should avoid this company if you can.