back to article 'Power equipment failure' borks EE's data services across England

EE's 2G and 3G data services are struggling this afternoon after what seems like a power equipment failure caused problems at the telco's switch sites. Customers in the UK have been complaining about "a major outage of 3G data," with one Reg reader saying that at 5am this morning access point name connection requests were …

  1. Red Bren

    Virgin Mobile out too

    That's the danger of being a MVNO.

    Any chance OFCOM might encourage some competition by forcing merged operators to sell one of their licences?

    1. Soruk

      Re: Virgin Mobile out too

      Orange itself seems to be an MVNO on EE's network now, in that the 234-33 network appears to have been completely switched off - and old Orange SIMs thinking they're roaming.

      Rogers did exactly the same in Canada back in 2004/2005 when they bought Fido, they shut off Fido's own network turning it into an MVNO on Rogers.

    2. Mage Silver badge

      Re: Virgin Mobile out too

      Actually there should be NO competition at physical RF, everyone should be an MVNO as that would double or triple capacity, because spectrum is such a limited resource.

      You'd need a MUCH better regulator than Ofcom with serious teeth.

      Then make 100% Geographic coverage at a minimum data rate / voice quality at typical indoors downstairs.

      It's not like making baked beans, handsets or cars in terms of competition.

      Similar applies to Electric Grid (but not Generation), Gas network, water network, sewage network, fibre to home, letter delivery, rubbish collection etc as you only want to have ONE of these for efficiency.

      By all means have as many retailers you like.

      It needs seriously good regulation to work, which SHOULD have been put in place before BT was privatised. Ofcom is useless as they don't care about any interference unless it affects big licence fee commercial operators. They only care about a level playing field between big commercial operators, not critical infrastructure, protecting broadcast from SMPSUs, Electronic Ballasts and "power line" ethernet (really illegal transmitters). They do not care about the consumer.

      FCC is pretty broken too or "Lightsquared Fiasco" would not have happened.

      Comreg copies all Ofcom's and FCC's worst ideas and only exists to raise revenue.

      All three want to abolish broadcast, Ofcom and Comreg bizarrely want to abolish FM and AM even though the spectrum is no use for anything else (DAB licences and DAB benefits National broadcasters and blocks out of area / out of state, so politics?).

  2. Anonymous Coward
    Anonymous Coward

    Black Helicopters

    I wonder what additional equipment might be being installed during this 'power outage'?

  3. JetSetJim Silver badge

    EE fine here in Newbury

    4G:

    DL 31Mbps, UL: 4.76 Mbps

    3G:

    DL: 11.5Mbps, UL 1.9Mbps

    1. Anonymous Coward
      Anonymous Coward

      Re: EE fine here in Newbury

      Fine here in South Bucks too

      DL 27Mbps, UL 18Mbps

  4. Steve Walker
    IT Angle

    I risk Friday wrath but ...

    Looks like they need someone to step in and save EE's bacon.

    /leaves faster than their network

    1. Anonymous Coward
      Anonymous Coward

      Re: I risk Friday wrath but ...

      I think you're being a bit Footloose with the facts there.

      I think it's just a Tremor in the network's stability.

      They need A Few Good Men to fix it.

      etc etc.

      (Anon because nobody should know these things!)

      1. Anonymous Custard Silver badge
        Trollface

        Re: I risk Friday wrath but ...

        By at least six degrees...

  5. TechStar

    Affected area seems to be east of M1, north of A14 and south of M18. Outside this area 3G data is working fine

    Only affecting 3G data connectivity. Calling and SMS on 3G still works. 2G and 4G data working normally too.

  6. Anonymous Coward
    Anonymous Coward

    Looks like a lot of rectifiers have caused issues at the West Bromwich site. They are bringing in new ones.

    1. John Brown (no body) Silver badge

      Bringing in rectifiers to rectify the fault? Jolly good.

  7. PaulR79

    A simple power failure

    "Lessons will be learned from this, new procedures will be introduced to make sure that it doesn't happen again in the fu...."

    "This happens at least once a year!"

    "Indeed. The lessons we learned are that when it happens so little it doesn't cost us a lot in lost revenue and that those ranting about it will shut up after a week or so."

  8. xpz393

    "Voice and 4G data services are unaffected"

    Meh. I guess that's why I didn't notice, then.

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