and then there's the ongoing script and token printer problem
no-one has mentioned yet that the Brother printers that most pharmacies use have a fuser problem which overheats the prescription token paper, making it crease / tear jam, and barcodes illegible.
Brother are keeping it quiet and repairing printers piecemeal when they get complaints, but its a national issue which they're trying to avoid. Many pharmacies and NHS CSUs are buying replacements for faulty machines that Brother should be fixing.
Models are HL-5450DN and HL-5440D
If you're in a Pharmacy or GP Surgery and have one of those two printers which jams, tears or screws paper, or prints script forms or EPS tokens on which the bar codes won't scan, call Brother and tell them you've a printer with a faulty fuser. It also needs the latest firmware installing (to regulate the fuser temperature). There are thousands out there affected.