Today I just happened to close my accounts...
My wife and I happen to go to the local BofA branch today to close our three accounts, two savings and one Money Market, after not adding or withdrawing for many years. We deal with three other banks, two regularly and one when in HI - where there are apparently only two banks.
Closing out the accounts and getting a check for the majority of funds, cash for 1/4th, took visits to a teller, a Manager,and back to the teller, each filling out many forms by hand after verifying our ID's - two forms, that part is reasonable, filling out more forms, then cutting up the ID card (no credit cards or debit card accounts). Total trip time was on the order of two hours. There was no waiting in line, TG, as it was early on a Monday and the town is merely 14k people. Heaven forbid that we would have tried this in any of the cities we lived in during the past 15 years which, BTW, was the last time we used any of the accounts... The Cashiers Check will take at least a week to clear... WHAT?
Last month we transferred 10X that amount from a brokerage account to a checking account with a phone call at our regular bank so we could buy a house. It was there immediately.
Never more, BofA...